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- Tasks: Support residents in a housing scheme and help them achieve independent living.
- Company: Respected housing association in Leicestershire with a focus on community support.
- Benefits: Part-time hours, potential for permanent role, and immediate start.
- Other info: Opportunity to work with complex needs and develop valuable skills.
- Why this job: Make a real difference in the lives of individuals facing homelessness.
- Qualifications: Experience in supported housing or similar roles, and a flexible approach.
The predicted salary is between 24000 - 30000 £ per year.
We are recruiting on behalf of a respected housing association in Leicestershire for a Housing Support Officer to join a supported accommodation service in Leicester. This is a temporary opportunity with an immediate start, offering part-time hours (28 per week) and the potential to apply for a permanent role. This is a frontline, customer-facing role within a small supported housing scheme, working with individuals who are homeless or at risk of homelessness, including those with complex needs.
Key Responsibilities of a Housing Support Officer:
- Provide day-to-day frontline support to residents within supported accommodation
- Carry out routine health & safety checks across the scheme
- Support residents with housing applications and move-on plans into independent accommodation
- Work closely with local authority housing teams on referrals and placements
- Support individuals with complex needs, including substance misuse, mental health challenges, and offending histories
- Maintain accurate and up-to-date support plans and case notes
- Conduct regular keywork sessions and risk assessments with residents
- Support residents to develop independent living skills (e.g. budgeting, tenancy sustainment, accessing services)
- Manage low-level tenancy-related issues, including rent awareness and property upkeep
- Respond appropriately to incidents, safeguarding concerns, and anti-social behaviour
- Liaise with external agencies and support services to coordinate holistic support
- Offer flexible cover across nearby services when required
What We'd Love To See From You as a Housing Support Officer:
- Previous experience in supported housing, homelessness services, hostel work, or similar frontline roles
- Confident supporting individuals with complex needs
- Practical knowledge of housing processes, including housing register applications
- Ability to carry out basic health & safety checks reliably
- Flexible approach to working across services
- Able to work 28 hours across five days
- Full UK driving licence (desirable)
- Enhanced DBS check
If this Housing Support Officer role is of interest, please apply or contact us.
Housing Support Officer in Loughborough employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the housing association and understanding their values. Be ready to discuss how your experience aligns with their mission, especially when it comes to supporting individuals with complex needs.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully supported residents in previous roles. Whether it's helping someone with a housing application or managing tenancy issues, real-life stories can make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Support Officer in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supported housing or similar roles. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back on showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting individuals with complex needs and how your background makes you a great fit for this role. Keep it personal and engaging!
Showcase Your Skills: When filling out your application, be sure to highlight any practical knowledge of housing processes and your ability to conduct health & safety checks. We love seeing candidates who can demonstrate their skills clearly and confidently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Housing Support Officer. Familiarise yourself with the challenges faced by individuals who are homeless or at risk of homelessness, especially those with complex needs. This will help you demonstrate your understanding and commitment during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in supported housing or similar roles. Prepare specific examples of how you've supported individuals with complex needs, managed tenancy-related issues, or worked with local authority housing teams. This will show that you have the practical knowledge they’re looking for.
✨Demonstrate Your Flexibility
Since this role requires a flexible approach, think of instances where you've adapted to changing situations or taken on additional responsibilities. Highlight your willingness to cover across nearby services and how you can manage low-level tenancy issues effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the supported accommodation service and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.