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- Tasks: Lead housing services, support tenants, and ensure compliance across properties.
- Company: Established organisation with a focus on high-quality housing management.
- Benefits: Competitive salary, permanent contract, and opportunities for service improvement.
- Why this job: Make a real difference in people's lives by supporting tenants and enhancing housing services.
- Qualifications: 5+ years in housing management, strong knowledge of legislation, and excellent communication skills.
- Other info: Dynamic role with travel across sites and team leadership responsibilities.
An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement.
Key responsibilities of Housing Manager:
- Lead the delivery of high-quality, customer-focused housing services
- Manage complex tenancy, estate, rent arrears and anti-social behaviour cases
- Support tenants to establish, sustain and maintain their homes
- Line manage the maintenance and compliance team, ensuring repairs are delivered efficiently
- Ensure compliance with regulatory standards and property legislation
- Undertake estate inspections and monitor health and safety checks across the housing stock
- Liaise with local authorities, contractors, external agencies and legal representatives
- Organise tenancy meetings and oversee policies and procedures relating to housing
- Investigate nuisance and anti-social behaviour, maintaining accurate records
The successful Housing Manager will have:
- A minimum of 5 years' experience in a housing management or similar operational role
- Strong knowledge of housing legislation, tenancy enforcement and welfare benefits
- CIH Level 4 Certificate for the Housing Profession (or equivalent)
- Experience supporting tenants with financial and benefit-related matters
- Excellent communication skills and the ability to handle complex cases effectively
- A full UK driving licence and access to a vehicle for work
- Flexibility to work occasional evenings, weekends and night audits
The role offers:
- Permanent contract, 37 hours per week
- Salary: 45,000- 50,000 per annum
- Senior housing role with operational responsibility and team oversight
- Opportunities to influence service delivery and improvement
This role is based in Reigate and requires regular travel across sites. A full driving licence and access to a vehicle are essential.
Housing Manager in Leigh employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Leigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy legislation and compliance standards. We recommend practising common interview questions related to housing management so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to highlight your experience with complex cases during interviews. Share specific examples of how you've successfully managed tenancy issues or improved service delivery, as this will set you apart from other candidates.
✨Tip Number 4
Apply through our website for the best chance at landing that Housing Manager position. We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you!
We think you need these skills to ace Housing Manager in Leigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Manager role. Highlight your experience in housing management, tenancy support, and compliance. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or handled complex cases. This will help us see the impact you've made in previous roles.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about why you're the perfect fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Legislation
Brush up on your knowledge of housing legislation and tenancy enforcement. Be prepared to discuss specific laws and how they apply to the role, as this will show your confidence and expertise in the field.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in managing complex tenancy cases and supporting tenants. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Leadership Skills
As a Housing Manager, you'll be leading a team. Be ready to talk about your management style and how you've successfully led teams in the past. Share instances where you’ve driven service delivery improvements or handled challenging situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to housing services and compliance. This not only shows your interest but also helps you gauge if the company aligns with your values and work style.
