At a Glance
- Tasks: Support residents needing temporary accommodation and coordinate their moves with empathy.
- Company: Leading housing provider focused on resident support and community.
- Benefits: Competitive £20 per hour, immediate start, and valuable experience.
- Other info: Office-based role in Leicestershire with great work-life balance and full training.
- Why this job: Make a real difference in residents' lives during challenging times.
- Qualifications: Experience in housing, customer service, and strong communication skills.
The predicted salary is between 21 - 21 £ per hour.
A leading housing provider is looking for a Decants Officer / Decants Assistant to join their team and support residents who need temporary accommodation due to major repairs or urgent property issues.
This is a customer-focused role where you’ll be the key point of contact for residents, helping coordinate temporary moves, arranging accommodation, and ensuring residents are supported and kept informed throughout the process.
The
Role: Support residents through the decant process.
Arrange temporary/emergency accommodation.
Liaise with repairs teams and accommodation providers.
Provide updates and respond to resident enquiries.
Maintain accurate records and process documentation.
Manage sensitive conversations with empathy and professionalism.
- We’re
- Looking
For: Experience in social housing, housing management, resident services, repairs or customer service.
Strong telephone and communication skills.
Confidence handling challenging conversations.
Excellent organisation and attention to detail.
Ability to learn systems quickly and work in a fast-paced environment.
Benefits of this
- Decant
- Officer
Role: Competitive £20 per hour pay rate.
Immediate start available.
Opportunity to gain valuable experience within a leading housing provider.
Work in a role that directly supports residents during important and challenging times.
Office-based position in leicestershire Monday to Friday working hours, offering a great work-life balance.
Full training provided on systems and processes.
Potential for contract extension.
If this Decant Officer role sounds like your next step, apply now or contact Olivia at (url removed)
StudySmarter Expert Advice🤫
We think this is how you could land Decant Officer in Leicester
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Niyaa People Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Niyaa People Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Niyaa People Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Decant Officer in Leicester
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Decant Officer role at Niyaa People Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Niyaa People Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Niyaa People Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Niyaa People Ltd.
