At a Glance
- Tasks: Lead a high-demand neighbourhood housing management service and drive performance.
- Company: Join a large, high-performing housing organisation with a supportive culture.
- Benefits: Immediate impact, senior leadership exposure, and potential contract extension.
- Other info: Work closely with a dedicated team and enjoy a dynamic environment.
- Why this job: Make a real difference in housing services while developing your leadership skills.
- Qualifications: Extensive housing management experience and strong leadership abilities.
The predicted salary is between 50000 - 60000 £ per year.
We are recruiting on behalf of our client for an experienced Neighbourhood Services Manager to join a large and high-performing housing organisation on an initial 3-month contract, with the potential for extension. This is a senior operational leadership role responsible for overseeing a large-scale housing management service covering approximately 16,000 properties. The successful candidate will play a key role in stabilising services, driving performance, and ensuring excellent neighbourhood and tenancy management outcomes.
The successful Neighbourhood Services Manager will receive support and onboarding from the Head of Neighbourhood Services to ensure a smooth transition into the role.
Key Responsibilities of a Neighbourhood Services Manager:- Lead and manage a high-demand neighbourhood housing management service.
- Drive service improvement, operational performance, and customer satisfaction.
- Provide leadership across neighbourhood management and anti-social behaviour (ASB) services.
- Ensure effective tenancy management and neighbourhood standards are maintained.
- Monitor team performance, service delivery targets, and operational outcomes.
- Work collaboratively with internal and external stakeholders to deliver high-quality housing services.
Direct responsibility for:
- 5 Neighbourhood Team Leaders
- 31.5 FTE Neighbourhood Officers
- 5 Safer Neighbourhood Officers
- 4 Neighbourhood Assistants
- Extensive experience within housing management.
- Proven success leading large operational housing teams.
- Strong expertise in neighbourhood management and ASB casework.
- Excellent leadership, people management, and performance management skills.
- The ability to quickly assess, stabilise, and improve services in a fast-paced environment.
- Strong stakeholder management and communication skills.
- Must live within a commutable distance of Coventry.
- Able to attend the office 2-3 days per week.
- Available to start at short notice or immediately preferred.
- Immediate opportunity to make a significant impact within a large housing service.
- Senior leadership exposure and responsibility.
- Support and guidance from an experienced Head of Service.
- Potential contract extension beyond the initial term.
If this Neighbourhood Services Manager is of interest, please apply or contact TPBN1_UKTJ.
Neighbourhood Service Manager in Kirby employer: Niyaa People Ltd
Join a leading housing organisation in Coventry, where you will have the opportunity to make a significant impact as a Neighbourhood Services Manager. With a strong focus on employee development and a collaborative work culture, we offer extensive support from senior leadership, ensuring you thrive in your role while driving service improvements across a large-scale housing management service. Enjoy the benefits of working in a high-performing environment that values innovation and excellence in neighbourhood and tenancy management.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Service Manager in Kirby
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Neighbourhood Services Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Tailor your responses to show how your experience aligns with their goals, especially in stabilising services and driving performance. We want to see that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams and improved service delivery in previous roles. Highlighting your expertise in neighbourhood management and ASB casework will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so take advantage of our resources to help you land that Neighbourhood Services Manager position.
We think you need these skills to ace Neighbourhood Service Manager in Kirby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Neighbourhood Services Manager role. Highlight your experience in housing management and leadership, focusing on achievements that align with the job description. We want to see how you’ve driven performance and improved services in your previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of your success in managing large teams and improving customer satisfaction. Remember, we love a good story that showcases your skills!
Showcase Your Leadership Skills:As a Neighbourhood Services Manager, strong leadership is key. In your application, emphasise your experience leading teams and managing performance. We want to know how you've motivated others and tackled challenges in a fast-paced environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen and ready to take the next step in your career with us!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Neighbourhood Management
Make sure you brush up on your knowledge of neighbourhood management and anti-social behaviour (ASB) services. Be ready to discuss your previous experiences and how they relate to the role, especially in stabilising and improving services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed large operational teams. Think about specific challenges you've faced and how you motivated your team to achieve performance targets.
✨Understand Stakeholder Engagement
Familiarise yourself with the importance of stakeholder management in housing services. Be prepared to discuss how you've collaborated with internal and external stakeholders to deliver high-quality outcomes in your previous roles.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to quickly assess and improve services in a fast-paced environment. Be ready to share these examples during the interview to showcase your ability to drive service improvement and customer satisfaction.
