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- Tasks: Support property management and ensure excellent service for tenants and contractors.
- Company: Join a passionate team in a supportive and flexible work environment.
- Benefits: Enjoy competitive salary, generous leave, and private healthcare.
- Why this job: Make a real impact while developing your career in property administration.
- Qualifications: Experience in property management or maintenance coordination is essential.
- Other info: Hybrid working model with great opportunities for career growth.
The predicted salary is between 19200 - 28800 £ per year.
Step into a rewarding permanent role as a Property Administrator based in Ilford, East London, offering hybrid working, a supportive team environment, and excellent opportunities for career growth. This role provides the chance to make a real impact by supporting the day-to-day management of a diverse property portfolio, ensuring tenants, contractors, and internal teams receive a professional and timely service.
You will be joining a dedicated and passionate team known for delivering excellent property management services while valuing and supporting their employees. With a flexible mix of office-based and remote working, this is a fantastic opportunity to develop your career while maintaining a healthy work-life balance.
We are looking for candidates with proven experience in property management, housing, utilities, or local authority environments, as this is essential to perform effectively in the role.
As a Property Administrator, you will be:
- Answering incoming calls and handling maintenance queries efficiently
- Carrying out basic troubleshooting to assess whether issues require a home visit
- Prioritising maintenance issues based on company priority levels
- Logging all relevant information in the CRM and updating job sheets
- Allocating maintenance works to internal and external operatives
- Coordinating maintenance teams to ensure timely completion of works
- Providing tenants with updates on progress or delays
- Liaising with tenants, solicitors, or NGOs such as Citizens Advice or Shelter
- Raising invoices via XERO when required
We are seeking a Property Administrator who:
- Has proven property administration or maintenance coordination experience (essential)
- Can communicate clearly, calmly, and professionally at all times
- Is highly organised with excellent coordination and multitasking skills
- Can manage time effectively and work accurately under pressure
- Is local to Ilford or within a 45-minute commute
This role offers the following benefits:
- Permanent, full-time contract (Monday to Friday)
- 20 days' annual leave, plus all UK bank holidays
- Enhanced leave for long service (23 days after 3 years, 25 days after 5 years)
- Paid birthday leave one additional day off per year
- 4% employer pension contribution (after probation)
- Access to Vitality Private Healthcare and Employee Assistance Programme (EAP)
This opportunity offers a competitive salary of £32,000, depending on experience.
If this role in Ilford sounds like your next career step, apply now or contact Ryan Stewart.
Property Administrator in Ilford employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator in Ilford
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Property Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about supporting tenants and contractors, think of examples from your past experience that showcase your communication and organisational skills. We want to see how you can make a real impact!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to property administration and maintenance coordination. Being able to articulate your experience clearly will help you stand out as a candidate who can handle the day-to-day challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Property Administrator in Ilford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Administrator role. Highlight your experience in property management, housing, or utilities, and showcase any relevant skills that match the job description. We want to see how you can make a real impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property administration and how your background makes you a great fit for our team. Keep it professional but let your personality come through – we love to see enthusiasm!
Showcase Your Communication Skills: As a Property Administrator, clear communication is key. In your application, demonstrate your ability to communicate calmly and professionally. Whether it's in your CV or cover letter, make sure to highlight examples where you've successfully managed tenant or contractor interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other fantastic opportunities we have at StudySmarter!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Property Management Stuff
Make sure you brush up on your property management knowledge before the interview. Familiarise yourself with common maintenance issues, how to prioritise them, and the tools used in the industry, like CRM systems. This will show that you're not just interested in the role but also have the expertise to back it up.
✨Practice Clear Communication
As a Property Administrator, you'll need to communicate effectively with tenants and contractors. Practise articulating your thoughts clearly and calmly. You might even want to role-play some scenarios with a friend to get comfortable handling tricky questions or maintenance queries.
✨Show Off Your Organisational Skills
Being organised is key in this role. Prepare examples from your past experience where you successfully managed multiple tasks or coordinated teams. Highlighting your ability to juggle responsibilities will demonstrate that you can handle the fast-paced environment of property administration.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of properties you'll be managing, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
