At a Glance
- Tasks: Lead a dynamic team delivering top-notch housing advice and homelessness prevention services.
- Company: Established housing organisation committed to making a difference in the community.
- Benefits: Competitive pay, hybrid working options, and opportunities for professional growth.
- Other info: Join a supportive environment with potential for contract extension and career advancement.
- Why this job: Make a real impact by supporting vulnerable individuals and driving service improvements.
- Qualifications: Experience in Housing Options, strong leadership skills, and knowledge of homelessness legislation.
The predicted salary is between 40000 - 50000 £ per year.
We are currently recruiting on behalf of a well-established housing organisation for an experienced Housing Options Team Leader to join their Housing Options and Homelessness Service on a temporary basis. This is an excellent opportunity for a motivated housing professional with strong homelessness legislation knowledge and proven leadership experience to lead a frontline team delivering high-quality housing advice, homelessness prevention and relief services.
As Housing Options Team Leader, you will provide visible and supportive leadership to a busy Housing Options team, ensuring statutory homelessness duties are delivered effectively and customers receive an excellent standard of service. You will oversee complex homelessness cases, support staff development, monitor performance and ensure compliance with relevant housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will play a key role in driving service improvement, supporting prevention-focused outcomes and helping reduce the use of temporary accommodation.
Key Responsibilities of a Housing Options Team Leader:
- Lead, motivate and support a team of Housing Options Officers and Advisors
- Oversee homelessness assessments, duty decisions and case management
- Support staff with complex homelessness and safeguarding cases
- Ensure statutory duties are met in line with legislation and guidance
- Monitor team performance, KPIs and service standards
- Conduct case audits and support continuous service improvement
- Work collaboratively with internal departments and external agencies
- Support customers facing homelessness, domestic abuse, rough sleeping and other vulnerabilities
- Handle complaints, escalations and homelessness reviews where required
- Contribute to reporting, service planning and operational improvements
About You
To be considered for this role, you will need:
- Significant experience within Housing Options or Homelessness Services
- Strong knowledge of: Homelessness Reduction Act 2017, Part VII Housing Act 1996, Localism Act 2011, Relevant homelessness case law
- Experience managing or supervising staff in a frontline housing environment
- Strong understanding of prevention and relief duties
- Experience handling complex homelessness cases and decision-making
- Excellent communication, leadership and organisational skills
- Ability to manage competing priorities in a fast-paced environment
- Experience working with vulnerable households and safeguarding concerns
Desirable
- CIH qualification or working towards one
- Knowledge of allocations legislation (Part VI Housing Act)
- Experience using homelessness case management systems
Contract Details
Temporary contract with strong potential for extension. Full-time hours. Hybrid working available. Immediate or short-notice applicants preferred.
If this Housing Options Team Leader role is of interest, please apply or contact.
Housing Options Team Leader employer: Niyaa People Ltd
Join a well-established housing organisation that prioritises employee development and offers a supportive work culture. As a Housing Options Team Leader, you will benefit from a collaborative environment focused on service improvement and the well-being of vulnerable communities, while enjoying flexible hybrid working arrangements. This role not only allows you to lead a dedicated team but also provides opportunities for professional growth in a meaningful sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Options Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of homelessness legislation. Make sure you can discuss the Housing Act 1996 and the Homelessness Reduction Act 2017 confidently, as these will likely come up in conversation.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you’ve led a team or handled complex cases. Be ready to share how you motivated your team and improved service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Options Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Housing Options and Homelessness Services. Use keywords from the job description, like 'Homelessness Reduction Act 2017' and 'leadership experience', to show we’re a perfect match!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've led teams and handled complex homelessness cases. Let us see your passion for helping vulnerable households and your understanding of relevant legislation.
Showcase Your Leadership Skills:As a Housing Options Team Leader, we want to know how you motivate and support your team. Include anecdotes that demonstrate your leadership style and how you've driven service improvements in past roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Legislation
Make sure you brush up on the key legislation mentioned in the job description, like the Homelessness Reduction Act 2017 and the Housing Act 1996. Being able to discuss these laws confidently will show that you’re not just familiar with them, but that you can apply them in real-world scenarios.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or handled complex cases. This will demonstrate your ability to provide visible and supportive leadership, which is crucial for this role.
✨Understand the Challenges
Familiarise yourself with the common challenges faced in housing options and homelessness services. Be ready to discuss how you would approach issues like safeguarding or managing complaints. This shows that you’re proactive and have a solid grasp of the frontline realities.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
