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- Tasks: Manage anti-social behaviour cases and conduct tenancy audits in various locations.
- Company: Join a reputable housing association dedicated to community welfare.
- Benefits: Enjoy a hybrid work model with competitive pay and potential for contract extension.
- Why this job: Make a real impact in communities while developing your skills in a supportive environment.
- Qualifications: Experience as a Housing Officer with ASB knowledge and a full UK driving licence required.
- Other info: This is a temporary role with strong potential for extension; perfect for gaining valuable experience.
Housing Officer (ASB)
Location: Hybrid – Covering Rugby, Northampton, East Northampton, Market Harborough, Blaby, Nuneaton & Bedworth.
Office base: Birmingham
Rate: £24 – £26 per hour (via umbrella)
Hours: 35 hours per week (Monday to Friday, 9am-5pm)
Contract: 2-month temporary contract (strong potential for extension)
Driving: Full UK driving licence required
We are currently recruiting for a skilled Housing Officer (ASB) to join a Housing association on a temporary basis.
This is a hands-on Housing Officer role focused on managing complex anti-social behaviour and safeguarding cases. The ideal candidate will have a strong background working directly with tenants in general needs housing, particularly in their homes and communities.
Key Responsibilities:
- Act as a frontline Housing Officer, managing a high-level ASB and safeguarding caseload
- Conduct tenancy audits, investigations, and home visits across the assigned patches
- Work collaboratively with partner agencies and internal teams to resolve cases
- Ensure compliance with relevant legislation and housing policies
- Deliver a trauma-informed and customer-focused approach to tenancy management
The Ideal Candidate:
- Proven experience in a Housing Officer role with a strong ASB and safeguarding background
- Ability to work independently, managing a complex and varied caseload
- Experience with Northgate (NEC) is highly desirable
- Must have a full UK driving licence and access to a vehicle
- Those with limited support or advisory housing experience will not be suitable
If you\’re a confident and capable Housing Officer looking for your next step, we\’d love to hear from you. For more information about the role, call Tiyana on 0121 790 0980 or email
Housing Officer (ASB) in Birmingham employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (ASB) in Birmingham
✨Tip Number 1
Familiarise yourself with the specific anti-social behaviour (ASB) policies and legislation relevant to Birmingham and the surrounding areas. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the local context.
✨Tip Number 2
Network with current or former Housing Officers, especially those who have worked in ASB roles. They can provide valuable insights into the challenges of the job and may even offer tips on how to stand out during the selection process.
✨Tip Number 3
Prepare for potential scenario-based questions that assess your problem-solving skills in handling ASB cases. Think about past experiences where you've successfully managed similar situations and be ready to discuss them in detail.
✨Tip Number 4
Showcase your ability to work collaboratively with partner agencies. Highlight any previous experiences where you've successfully partnered with other organisations to resolve complex issues, as this is a key aspect of the role.
We think you need these skills to ace Housing Officer (ASB) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Housing Officer, particularly in managing anti-social behaviour (ASB) and safeguarding cases. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your background aligns with the role and express your enthusiasm for working with tenants and partner agencies.
Highlight Relevant Skills: Emphasise your ability to work independently and manage a complex caseload. Mention any experience you have with Northgate (NEC) and your full UK driving licence, as these are important for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Niyaa People Ltd
✨Know Your ASB Legislation
Familiarise yourself with the relevant anti-social behaviour legislation and housing policies. Being able to discuss these confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Your Experience
Prepare specific examples from your past roles where you've successfully managed ASB cases or worked with tenants. This will help illustrate your hands-on experience and problem-solving skills.
✨Showcase Your Collaborative Skills
Highlight instances where you've worked with partner agencies or internal teams. Emphasising your ability to collaborate effectively will be crucial, as this role requires teamwork to resolve complex cases.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to ASB and safeguarding. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and work style.
