At a Glance
- Tasks: Manage rent recovery and provide welfare advice to customers.
- Company: Join Niyaa People Ltd, a supportive team in Greenham.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and private healthcare.
- Other info: Hybrid working model for better work-life balance.
- Why this job: Make a difference in people's lives while developing your career.
- Qualifications: Experience in income management and a full UK driving licence required.
The predicted salary is between 30000 - 40000 € per year.
Niyaa People Ltd is seeking an experienced Income Officer to join their Customer Accounts team in Greenham, UK. This permanent role involves managing rent recovery and income management while working independently and directly with customers.
Responsibilities include:
- Collection of rent
- Managing customer accounts
- Providing welfare advice
The position offers benefits such as 25 days annual leave, a flexible benefits package, and private healthcare options. A full UK driving licence and vehicle access are essential for this role.
Housing Income Officer: Rent Recovery & Advice (Hybrid) employer: Niyaa People Ltd
Niyaa People Ltd is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in the vibrant community of Greenham. With benefits like 25 days of annual leave, a flexible benefits package, and private healthcare options, employees are empowered to thrive both personally and professionally while making a meaningful impact in the lives of customers through effective rent recovery and advice.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Income Officer: Rent Recovery & Advice (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Niyaa People Ltd. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your rent recovery strategies and customer account management skills. We want you to showcase your expertise and how you can make a difference in their team!
✨Tip Number 3
Don’t forget to highlight your experience with welfare advice during interviews. It’s a key part of the role, and showing you’re passionate about helping customers will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing Income Officer: Rent Recovery & Advice (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in rent recovery and income management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit for our Customer Accounts team. Keep it engaging and personal.
Showcase Your Customer Service Skills:Since this role involves direct interaction with customers, we’d love to see examples of your customer service experience. Highlight any situations where you’ve successfully managed accounts or provided advice.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of rent recovery and income management. Brush up on relevant legislation and best practices, as well as any specific policies Niyaa People Ltd might have. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Skills
Since this role involves direct interaction with customers, be ready to share examples of how you've successfully managed customer accounts in the past. Highlight your ability to provide welfare advice and handle difficult situations with empathy and professionalism.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to rent recovery and customer interactions. Think about how you would approach a late payment or a customer struggling with their finances. Practising these responses can help you feel more confident during the interview.
✨Be Ready to Discuss Flexibility
As this is a hybrid role, be prepared to discuss how you manage your time and work independently. Share examples of how you've successfully balanced remote work with in-person responsibilities, and emphasise your adaptability to different working environments.
