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- Tasks: Support a key project by managing housing allocations and customer communications.
- Company: Join a large housing association making a difference in Birmingham.
- Benefits: Earn £19 - £21 per hour with hybrid work options and a full-time schedule.
- Why this job: Be part of a vital project that impacts the community while developing your skills.
- Qualifications: Experience as a Housing Allocations Officer and proficiency in Abritas required.
- Other info: Initial 12-week contract with potential for extension; great opportunity for growth.
We're working with a large housing association in the Birmingham area that's implementing a new Allocations Policy and urgently seeking experienced Housing Allocations Officers to support a key project.
Birmingham (South) - 1 day WFH
£19 - £21 per hour (umbrella)
Full-time, 37 hours per week
Initial 12-week contract - potential for extension
Key responsibilities of a Housing Allocations Officer:
- Contacting customers affected by changes to the allocations policy
- Updating and processing applications as a Housing Allocations Officer using Abritas
- Cleansing and maintaining the housing register
- Responding to Part 6 housing enquiries
- Working in line with allocations policies and procedures
What we're looking for:
- Proven experience working as a Housing Allocations Officer
- Experience using the Abritas Allocations System
- Strong understanding of housing policies and allocations processes
- Excellent IT skills and attention to detail
- Confident communicator, able to handle complex conversations
The Offer:
- £19 - £21 per hour (umbrella)
- 37 hours per week, Monday to Friday
- Hybrid: 4 days office-based (South Birmingham), 1 day WFH
- 12-week initial contract with potential for extension
If you're an experienced Housing Allocations Officer, click apply.
Housing Allocations Officer employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Allocations Officer
✨Tip Number 1
Familiarise yourself with the Abritas Allocations System before your interview. If you can demonstrate your knowledge of this system, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on the latest housing policies and allocations processes relevant to Birmingham. Being well-versed in these topics will help you engage confidently in discussions during the interview.
✨Tip Number 3
Prepare examples of how you've successfully handled complex conversations in previous roles. This will showcase your communication skills and ability to manage sensitive situations effectively.
✨Tip Number 4
Network with current or former Housing Allocations Officers if possible. They can provide insights into the role and the organisation, which could give you an edge in your application process.
We think you need these skills to ace Housing Allocations Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Allocations Officer. Focus on your familiarity with the Abritas Allocations System and any relevant housing policies you've worked with.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Emphasise your communication skills and ability to handle complex conversations, as these are crucial for the role.
Showcase Relevant Experience: In your application, provide examples of how you've successfully updated and processed applications in previous roles. Mention any specific achievements or projects that demonstrate your attention to detail and IT skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Allocations Policies
Make sure you have a solid understanding of the current housing allocations policies and procedures. Familiarise yourself with the new Allocations Policy that the housing association is implementing, as this will show your commitment and readiness to adapt.
✨Demonstrate Your IT Skills
Since experience with the Abritas Allocations System is crucial, be prepared to discuss your proficiency with it. If possible, bring examples of how you've used similar systems in the past to streamline processes or improve efficiency.
✨Prepare for Complex Conversations
As a Housing Allocations Officer, you'll need to handle complex conversations with customers. Think of scenarios where you've successfully navigated difficult discussions and be ready to share these experiences during the interview.
✨Show Attention to Detail
Attention to detail is key in this role. Be prepared to discuss how you ensure accuracy when processing applications and maintaining housing registers. You might even want to mention specific methods or tools you use to double-check your work.
