At a Glance
- Tasks: Manage anti-social behaviour cases and work with communities to create safer environments.
- Company: Established housing provider focused on community safety and support.
- Benefits: Competitive salary, hybrid working, generous holiday, and wellness perks.
- Other info: Flexible working with opportunities for training and career growth.
- Why this job: Make a real difference in communities while developing your career.
- Qualifications: Experience in conflict resolution or customer-focused roles; strong communication skills.
The predicted salary is between 40000 - 40000 £ per year.
We're recruiting on behalf of a well-established housing provider for an Anti-Social Behaviour (ASB) Officer.
This is an excellent opportunity for someone with experience in housing, policing, community safety, enforcement, or another customer-focused role involving anti-social behaviour, investigations or conflict resolution.
If you're personable, organised and keen to develop, full training and ongoing support will be provided.
The
Role: You'll manage your own caseload of anti-social behaviour, nuisance and hate crime cases, working with customers and partner agencies to achieve positive outcomes and create safer communities.
This is a hybrid role, combining home working, office attendance and community visits across Devon.
You'll manage your own diary, planning customer visits, investigations and meetings effectively.
Key Responsibilities of an ASB Officer: Manage a caseload of ASB, nuisance and hate crime cases from report through to resolution.
Investigate complaints, gather evidence and identify appropriate actions.
Support customers affected by ASB and maintain regular communication throughout cases.
Work collaboratively with internal teams, police, local authorities, legal teams and external agencies.
Maintain accurate case records, reports and documentation.
Attend customer visits, meetings and case reviews across Devon.
Support legal action where required and ensure cases are progressed effectively.
Contribute to creating safe, inclusive and sustainable communities.
- What We're
- Looking
For: Experience dealing with anti-social behaviour, challenging situations, investigations or conflict resolution.
Background in housing, policing, community safety, enforcement or another transferable customer-facing role.
Strong communication skills with the ability to build positive relationships with customers and partner agencies.
Ability to manage your own workload, prioritise effectively and work independently.
Good IT skills and attention to detail when maintaining case records.
A willingness to learn and develop, with training provided.
Full UK driving licence and access to your own vehicle.
Flexibility to travel across Devon for customer visits and meetings.
Benefits: Salary of £32,000-£40,000 per annum.
Hybrid and flexible working. 25 days holiday plus bank holidays, increasing with service.
Option to buy or sell annual leave.
Additional wellbeing and paid volunteering days.
Pension scheme with employer contributions up to 12%.
Life assurance.
Enhanced family leave.
Private medical, dental and critical illness insurance options.
Discounted gym membership. 24/7 virtual GP access.
Training, support and career development opportunities.
If you're looking for a rewarding role where you can make a real difference within communities while developing your career, we'd like to hear from you.
Please apply or contact (url removed)
ASB Officer in Exeter employer: Niyaa People Ltd
Niyaa People Ltd is an excellent employer that values community engagement and employee development. Working as a Street Warden in Newark on Trent not only offers competitive pay but also provides a supportive work culture where your contributions directly impact the local neighbourhood. With opportunities for skill enhancement and a focus on fostering positive relationships within the community, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Officer in Exeter
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Niyaa People Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Niyaa People Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Niyaa People Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Niyaa People Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace ASB Officer in Exeter
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Niyaa People Ltd:Before hitting send, make sure to tailor your application specifically to Niyaa People Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Niyaa People Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
