At a Glance
- Tasks: Lead a team to provide vital support and accommodation for vulnerable residents.
- Company: Respected housing association with a strong reputation for helping individuals in need.
- Benefits: Permanent contract, competitive salary, structured rota, and opportunities for progression.
- Other info: Dynamic role with travel across multiple sites and excellent transport links.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supported housing or management, strong communication and leadership skills.
Step into a rewarding permanent role with a respected housing association delivering vital refuge and supported housing services across the West Midlands. This position offers the opportunity to support the delivery of high-quality accommodation and support services for vulnerable residents, lead a dedicated team across multiple schemes, and make a real difference to people rebuilding their lives in a safe environment.
You will be joining an established organisation with a strong reputation for supporting individuals with complex needs, providing safe accommodation and person-centred support across multiple refuge and supported housing schemes. This is an excellent opportunity for an experienced housing or support professional looking to take the next step into operational management within a rewarding service.
In this position, you will be:
- Supporting the operational management of multiple refuge and supported housing schemes
- Line managing and developing a team of approximately 16 staff, including relief workers
- Deputising for the Refuge Manager where required
- Ensuring high standards of safeguarding, compliance and service delivery
- Supporting residents with complex needs, including mental health and addiction
- Responding to incidents and resident concerns across multiple sites
- Participating in an out-of-hours on-call rota and providing visible leadership across services
I’d love to speak to anyone who has:
- Experience working within supported housing, refuge, homelessness or vulnerable client services
- Previous supervisory or management experience
- A strong understanding of safeguarding and supporting people with complex needs
- Excellent communication, leadership and organisational skills
- The ability to remain calm and make sound decisions in challenging situations
- A full UK driving licence and access to a vehicle
This role is offering the following benefits:
- Permanent contract
- 36 hours per week
- Structured rota with shared on-call responsibilities
- Opportunity to work across a varied, rewarding multi-site service
- Supportive organisation with opportunities for progression and development
Salary: Competitive (dependent on experience).
Travel & Location: This role is based within a West Midlands borough, with travel required between multiple refuge and supported accommodation schemes. The area benefits from excellent transport links via the M5, M6 and local A-roads, making it easily commutable from Birmingham, Wolverhampton, Walsall, Dudley and surrounding areas.
If this role sounds like your next step, apply now or contact Tiyana at Tiyana@(url removed).
Deputy Refuge Manager in Dudley employer: Niyaa People Ltd
Join a respected housing association in the West Midlands, where you will play a pivotal role in delivering essential refuge and supported housing services. With a strong commitment to employee development and a supportive work culture, this organisation offers a permanent position that not only allows you to lead a dedicated team but also provides opportunities for personal and professional growth while making a meaningful impact on the lives of vulnerable residents.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Refuge Manager in Dudley
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Niyaa People Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Niyaa People Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Niyaa People Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Niyaa People Ltd. Apply directly through us to stand out!
We think you need these skills to ace Deputy Refuge Manager in Dudley
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Niyaa People Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Deputy Refuge Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Niyaa People Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Niyaa People Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
