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- Tasks: Process Housing Benefits and Council Tax claims while managing case reviews.
- Company: Join a supportive local authority team with a focus on flexibility.
- Benefits: Earn £30 per hour, enjoy fully remote work, and potential contract extension.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Make a difference in your community while working from anywhere.
- Qualifications: Experience in benefits processing and strong knowledge of Civica systems.
A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems.
Benefits of the Revenues and Benefits Officer role:- Fully remote working
- Competitive rate of £30 per hour
- Initial 3-month contract with potential extension
- Supportive local authority environment
- Immediate start available
- Processing Housing Benefit and Council Tax Reduction claims
- Managing Full Case Reviews accurately and efficiently
- Handling HBMS and ATLAS notifications
- Processing Universal Credit notifications
- Working with VEPS and maintaining accurate records
- Ensuring work is completed in line with legislation and procedures
- Delivering excellent customer service and case management
- Previous experience working within a Benefits processing environment
- Strong working knowledge of Civica
- Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications
- Ability to manage a high-volume caseload effectively
- Strong attention to detail and communication skills
If this Revenues and Benefits Officer role is of interest, please apply directly or contact Olivia.
Revenues and Benefits Officer (General) in Croxton employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Officer (General) in Croxton
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech beforehand. We want you to shine, so practice answering common interview questions related to Housing Benefits and Civica systems to show off your expertise.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your chat to remind them why you’re the ideal candidate for the Revenues and Benefits Officer role.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Revenues and Benefits Officer (General) in Croxton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Housing Benefits processing and your familiarity with Civica systems. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Revenues and Benefits Officer role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate clarity and precision, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we’ll be able to review your application promptly. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Housing Benefits processing and Civica systems. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling HBMS and ATLAS notifications. This will show that you're not just interested in the role, but that you understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous experience in a Benefits processing environment. Think of specific examples where you've managed high-volume caseloads or delivered excellent customer service. This will help you demonstrate your capability and fit for the role.
✨Ask Smart Questions
Come prepared with questions about the team dynamics and the local authority's approach to Revenues and Benefits. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer.
✨Be Ready for Remote Work
Since this is a fully remote position, be prepared to discuss how you manage your time and stay organised while working from home. Share any tools or strategies you use to maintain productivity and communication with your team. This will reassure them that you can thrive in a remote environment.