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- Tasks: Support housing management by conducting community visits and managing casework.
- Company: Local authority with a focus on community engagement and support.
- Benefits: Competitive pay, mileage reimbursement, and flexible hybrid working arrangements.
- Other info: Opportunity for hands-on experience and professional growth in a supportive team.
- Why this job: Make a real difference in your community while enjoying flexible work options.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 48000 - 54000 £ per year.
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Derbyshire. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.
Key Responsibilities of a Housing Officer:- Provide practical, day-to-day support to an established team of Housing Officers
- Carry out estate and patch visits, resident appointments, and community-based housing management work
- Manage casework and maintain accurate records using housing management systems and CRM tools
- Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements
- Travel across a designated patch within the Derbyshire area and attend local base locations when required
- An experienced Housing Officer with strong knowledge of frontline housing management
- Able to hit the ground running and support an existing team with minimal supervision
- Comfortable working primarily in the community and engaging with residents face-to-face
- Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)
- Well-organised, with the ability to balance resident visits, casework, and administrative tasks
- Full driving licence and willingness to carry out patch visits
- £24 - £26 per hour
- Mileage reimbursement
- Flexible hybrid working arrangements
- Home-working equipment provided
- Flexible working structure, allowing administration to be scheduled around community visits and appointments
If this Housing Officer role is of interest please apply or contact JBRP1_UKTJ.
Housing Officer in Chesterfield employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Chesterfield
✨Tip Number 1
Get to know the local area! Familiarise yourself with Derbyshire and its communities. This will not only help you during interviews but also show your genuine interest in the role and the people you'll be working with.
✨Tip Number 2
Network like a pro! Reach out to current or former Housing Officers on LinkedIn or local community groups. They can provide insider tips and might even give you a heads-up about job openings.
✨Tip Number 3
Practice your interview skills! Prepare for common questions related to housing management and think of examples from your past experience that highlight your problem-solving abilities and customer engagement.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Officer in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Officer. Use keywords from the job description to show that you’re the perfect fit for the role. We want to see how your skills match what we’re looking for!
Showcase Your Community Engagement: Since this role is all about being out in the community, share examples of how you've successfully engaged with residents in previous roles. We love to see your people skills in action!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you want to join us and what you can bring to the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process.
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Housing Management Stuff
Make sure you brush up on your knowledge of frontline housing management. Familiarise yourself with common challenges and solutions in the field, as well as any specific systems mentioned in the job description, like Orchard or Microsoft Dynamics. This will show that you're ready to hit the ground running.
✨Showcase Your Community Engagement Skills
Since this role is all about being out in the community, think of examples from your past experiences where you've successfully engaged with residents. Be prepared to discuss how you handle difficult situations and build rapport with people from diverse backgrounds.
✨Demonstrate Your Organisational Skills
With a mix of resident visits, casework, and admin tasks, organisation is key. Bring examples of how you've managed your time effectively in previous roles. You might even want to mention any tools or methods you use to stay organised, especially if they relate to CRM systems.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the specific challenges they face in the Derbyshire area, or how success is measured in this role. It shows you're genuinely interested and have done your homework!