At a Glance
- Tasks: Support residents through energy-efficiency improvements and manage customer enquiries.
- Company: Leading social housing contractor focused on community impact.
- Benefits: Meaningful work, Monday to Friday hours, and immediate start available.
- Other info: 12-week temporary contract with potential for growth.
- Why this job: Make a real difference in local communities while gaining valuable experience.
- Qualifications: Experience in customer-facing roles and good IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run.
As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, and engaged throughout the delivery of planned works.
- Arrange and follow up retrofit survey appointments, including no-access properties
- Build positive relationships with residents and local communities
- Manage customer enquiries, concerns, and complaints professionally
- Coordinate property access to support project delivery
- Support community engagement activities across the programme
What We're Looking For
- Previous experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Liaison Officer, or similar customer-facing role
- Good IT skills, including Microsoft Office
- Full UK Driving Licence
- 12-week temporary contract
- Immediate start available
- Monday to Friday, 8:00am – 4:30pm
- Meaningful role making a positive impact in local communities
Location
Based in Chester, supporting projects across Chester and Stoke. A full UK Driving Licence is essential due to travel requirements.
If this Customer Liaison Officer role sounds like your next opportunity, please apply now or contact Olivia.
Social Care Liaison Officer in Chester employer: Niyaa People Ltd
As a leading social housing contractor, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. Located in Chester, our team is dedicated to making a meaningful impact in local communities through energy-efficiency improvements, offering excellent growth opportunities and a culture that values collaboration and community engagement. Join us to be part of a rewarding journey that not only enhances the lives of residents but also enriches your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Social Care Liaison Officer in Chester
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Niyaa People Ltd, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Social Care Liaison Officer in Chester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Niyaa People Ltd. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Niyaa People Ltd. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Niyaa People Ltd
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Niyaa People Ltd.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Social Care Liaison Officer role at Niyaa People Ltd, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Niyaa People Ltd that you can think critically and act effectively under pressure.
