At a Glance
- Tasks: Support residents through energy-efficiency improvements and ensure they are informed and supported.
- Company: Leading social housing contractor focused on sustainability and community impact.
- Benefits: Rewarding role with opportunities for personal growth and community engagement.
- Other info: Join a dynamic team dedicated to positive change in the North West.
- Why this job: Make a real difference in people's lives by helping them achieve warmer, greener homes.
- Qualifications: Strong communication skills and a passion for community support.
The predicted salary is between 30000 - 40000 £ per year.
Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run.
As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed and supported.
Locations
Customer Liaison Officer in Cheshire, Chester employer: Niyaa People Ltd
As a leading social housing contractor, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our team members enjoy comprehensive benefits, ongoing training opportunities, and the chance to make a tangible impact in the community by helping residents achieve energy-efficient homes. Join us in the North West, where your contributions will not only enhance lives but also promote sustainability and affordability for all.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Liaison Officer in Cheshire, Chester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. The more connections we make, the better our chances of landing that Customer Liaison Officer role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or at networking events, be ready to explain why you're the perfect fit for the role. Highlight your passion for helping residents and your knowledge of energy-efficiency improvements.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Remind them why you’re excited about the opportunity to support residents through their energy-efficiency journey.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give us a better chance to showcase your skills and passion for the role.
We think you need these skills to ace Customer Liaison Officer in Cheshire, Chester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Customer Liaison Officer. We want to see how you can support residents effectively, so don’t hold back on sharing relevant examples!
Show Your Passion for Social Housing:Let us know why you’re excited about working in social housing and supporting energy-efficiency improvements. A genuine passion for making homes warmer and greener will definitely catch our eye!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Remember, we’re looking for someone who can communicate effectively with residents!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Niyaa People Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the social housing contractor thoroughly. Understand their mission, values, and the specifics of the retrofit and decarbonisation programme. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
As a Customer Liaison Officer, communication is key. Prepare examples from your past experiences where you've effectively communicated with residents or clients. Highlight how you’ve resolved issues or provided support, as this will demonstrate your ability to be the key point of contact they need.
✨Emphasise Empathy and Support
In this role, you'll be supporting residents through significant changes. Be ready to discuss how you approach customer service with empathy. Share stories that illustrate your ability to understand and address residents' concerns, making them feel valued and supported during the energy-efficiency improvements.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to resident engagement and the specific challenges they face in the retrofit programme. This shows that you’re not just interested in the job, but also in how you can contribute to their success.
