At a Glance
- Tasks: Manage leasehold properties and ensure compliance with legislation while providing excellent customer service.
- Company: Join a well-established Housing Association in Gloucestershire with a focus on community impact.
- Benefits: Enjoy a competitive hourly rate, hybrid working, and the chance to make a difference.
- Other info: Immediate start available with opportunities for professional growth.
- Why this job: Make an immediate impact in a customer-focused role within a supportive team environment.
- Qualifications: Experience in leasehold management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
A Housing Association in the Gloucestershire area is seeking an experienced Leasehold Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with a strong background in leasehold management, shared ownership, right to buy and income recovery to make an immediate impact within a customer-focused organisation.
Key Responsibilities of a Leasehold Officer:
- Manage a portfolio of leasehold, shared ownership, right to buy and commercial premises cases, ensuring compliance with relevant legislation and policies.
- Process Right to Buy and Shared Ownership transactions from application through to completion, ensuring statutory timescales are met.
- Administer service charges, income collection and arrears management processes to maximise revenue and minimise debt.
- Manage commercial premises, including rent collection, lease compliance, renewals and tenant liaison.
- Work closely with legal representatives and internal stakeholders on property transactions, lease variations, easements, lender consents and related matters.
- Undertake Anti-Money Laundering (AML) and fraud prevention checks in line with regulatory requirements.
- Respond to customer enquiries and provide a high-quality service to leaseholders, shared owners and commercial tenants.
- Conduct home visits, site inspections and customer meetings as required.
- Support budget monitoring, reporting and service improvement initiatives.
Essential Requirements of a Leasehold Officer:
- Substantial experience within a Leasehold Officer or Leasehold Management role.
- Strong knowledge of leasehold legislation, Right to Buy and Shared Ownership processes.
- Experience managing service charges, income collection and arrears recovery.
- Understanding of commercial lease management principles.
- Knowledge of Anti-Money Laundering (AML), fraud prevention and safeguarding responsibilities.
- Excellent communication, stakeholder management and problem-solving skills.
- Housing qualification at Level 3 or above (or equivalent professional qualification) desirable.
What's on Offer:
- Temporary contract with immediate start available.
- Hybrid working arrangement.
- Opportunity to join a well-established Housing Association and contribute to the delivery of high-quality leasehold services.
- Competitive hourly rate dependent on experience.
If this Leasehold Officer role is of interest, please apply or contact JBRP1_UKTJ.
Leasehold Officer in Cheltenham employer: Niyaa People Ltd
Join a well-established Housing Association in Gloucestershire as a Leasehold Officer, where you will be part of a customer-focused team dedicated to delivering high-quality leasehold services. Enjoy a hybrid working arrangement that promotes work-life balance, alongside competitive pay and opportunities for professional growth within the housing sector. This role not only allows you to make an immediate impact but also supports your development in a collaborative and supportive environment.
