We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Kent on a temporary basis. This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector. Key Responsibilities of a Housing Officer: Manage a designated patch of properties, providing an effective and customer-focused housing management service. Deliver all aspects of tenancy management, including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement. Conduct estate inspections and ensure communal areas are maintained to a high standard. Carry out home visits and maintain regular contact with residents. Work closely with internal teams and external agencies to resolve tenancy-related issues. Support residents to sustain their tenancies and promote successful communities. Identify and escalate safeguarding concerns where appropriate. Monitor and manage rent-related issues, making referrals where necessary. Maintain accurate records and update housing management systems in a timely manner.What We'd Love to See: Previous experience working as a Housing Officer within a Housing Association or Local Authority. Strong knowledge of tenancy management within social housing. Experience managing a housing patch independently. Confident dealing with ASB, tenancy breaches and resident enquiries. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied workload. Full UK driving licence and access to a vehicle – essential.Benefits of this Housing Officer role: Competitive hourly rate Hybrid working Temporary contract with a well-established Housing Association Opportunity to work across a varied Kent housing patch Supportive working environment Immediate opportunity for an experienced Housing OfficerIf this Housing Officer role is of interest, please apply or contact (url removed)
Housing Officer in Canterbury employer: Niyaa People Ltd
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