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- Tasks: Process Housing Benefits and Council Tax claims while managing case reviews.
- Company: Join a supportive local authority team with a focus on flexibility.
- Benefits: Earn £30 per hour, enjoy fully remote work, and potential contract extension.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Make a difference in your community while working from anywhere.
- Qualifications: Experience in Benefits processing and strong knowledge of Civica systems.
The predicted salary is between 60000 - 60000 £ per year.
A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems.
Benefits of the Revenues and Benefits Officer role:- Fully remote working
- Competitive rate of £30 per hour
- Initial 3-month contract with potential extension
- Supportive local authority environment
- Immediate start available
- Processing Housing Benefit and Council Tax Reduction claims
- Managing Full Case Reviews accurately and efficiently
- Handling HBMS and ATLAS notifications
- Processing Universal Credit notifications
- Working with VEPS and maintaining accurate records
- Ensuring work is completed in line with legislation and procedures
- Delivering excellent customer service and case management
- Previous experience working within a Benefits processing environment
- Strong working knowledge of Civica
- Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications
- Ability to manage a high-volume caseload effectively
- Strong attention to detail and communication skills
If this Revenues and Benefits Officer role is of interest, please apply directly or contact Olivia.
Revenues and Benefits Officer (General) in Cambridge employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Officer (General) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority sector and let them know you're on the lookout for a Revenues and Benefits Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your Civica skills! Since this role requires strong knowledge of Civica systems, consider taking a quick online course or watching tutorials to refresh your memory. Showing that you're proactive about your skills can really impress potential employers.
✨Tip Number 3
Prepare for virtual interviews! Make sure you have a quiet space set up, test your tech beforehand, and have your CV handy. Practise answering common interview questions related to Housing Benefits processing so you can showcase your expertise confidently.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Revenues and Benefits Officer. Plus, applying directly shows your enthusiasm and commitment to joining the team. Don't miss out!
We think you need these skills to ace Revenues and Benefits Officer (General) in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Housing Benefits processing and your familiarity with Civica systems. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Revenues and Benefits Officer position. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate clarity and precision, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we’ll be able to review your application promptly. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Housing Benefits processing and Civica systems. Familiarise yourself with the key terms like HBMS, ATLAS, and VEPS. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully managed a high-volume caseload or handled Full Case Reviews. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your capabilities.
✨Customer Service Matters
Since delivering excellent customer service is crucial in this role, think of instances where you've gone above and beyond for clients. Be ready to discuss how you handle difficult situations and ensure that you maintain a positive experience for those you serve.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the challenges they face. This shows that you’re not just interested in the job, but also in how you can contribute to the team's success.