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- Tasks: Process Housing Benefits and Council Tax claims while managing case reviews.
- Company: Join a supportive local authority team with a focus on flexibility.
- Benefits: Earn £30 per hour, enjoy remote work, and potential contract extension.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Make a difference in your community while working from home.
- Qualifications: Experience in benefits processing and knowledge of Civica systems required.
A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems.
Benefits of the Revenues and Benefits Officer role:- Fully remote working
- Competitive rate of £30 per hour
- Initial 3-month contract with potential extension
- Supportive local authority environment
- Immediate start available
- Processing Housing Benefit and Council Tax Reduction claims
- Managing Full Case Reviews accurately and efficiently
- Handling HBMS and ATLAS notifications
- Processing Universal Credit notifications
- Working with VEPS and maintaining accurate records
- Ensuring work is completed in line with legislation and procedures
- Delivering excellent customer service and case management
- Previous experience working within a Benefits processing environment
- Strong working knowledge of Civica
- Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications
- Ability to manage a high-volume caseload effectively
- Strong attention to detail and communication skills
If this Revenues and Benefits Officer role is of interest, please apply directly or contact Olivia.
Revenues and Benefits Officer (General) in Cambourne employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Officer (General) in Cambourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority sector and let them know you're on the lookout for a Revenues and Benefits Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Civica systems and be ready to discuss your experience with Housing Benefits processing. We want you to showcase your skills and show them why you're the perfect fit for the team.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're serious about joining our supportive local authority team. Let's get you that contract extension!
We think you need these skills to ace Revenues and Benefits Officer (General) in Cambourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Housing Benefits processing and your familiarity with Civica systems. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Revenues and Benefits Officer position. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate a polished application that reflects your ability to manage a high-volume caseload accurately.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we’ll be able to review your application promptly. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Housing Benefits processing and Civica systems. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling HBMS and ATLAS notifications. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Experience
Prepare to discuss your previous experience in a Benefits processing environment. Think of specific examples where you've managed high-volume caseloads or delivered excellent customer service. This will help demonstrate your capability and fit for the role.
✨Ask Smart Questions
Come prepared with questions about the team dynamics and the support you'll receive in this remote role. Asking about how they handle Full Case Reviews or manage changes in legislation shows your genuine interest and helps you gauge if the environment is right for you.
✨Be Ready for Scenarios
Expect scenario-based questions that test your problem-solving skills. For instance, how would you handle a complex Universal Credit notification? Practising these types of questions can help you articulate your thought process clearly during the interview.