At a Glance
- Tasks: Support residents through energy-efficiency improvements and manage customer enquiries.
- Company: Leading social housing contractor focused on community impact.
- Benefits: Meaningful role with a chance to make a difference in local communities.
- Other info: 12-week temporary contract with immediate start available.
- Why this job: Join a rewarding project that makes homes warmer, greener, and more affordable.
- Qualifications: Experience in customer-facing roles and good IT skills required.
The predicted salary is between 25000 - 30000 £ per year.
Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run.
As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, and engaged throughout the delivery of planned works.
- Arrange and follow up retrofit survey appointments, including no-access properties
- Build positive relationships with residents and local communities
- Manage customer enquiries, concerns, and complaints professionally
- Coordinate property access to support project delivery
- Support community engagement activities across the programme
Previous experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Liaison Officer, or similar customer-facing role.
Good IT skills, including Microsoft Office.
Full UK Driving Licence.
Available to start immediately.
12-week temporary contract.
Immediate start available, Monday to Friday, 8:00am - 4:30pm.
Meaningful role making a positive impact in local communities.
Based in Chester, supporting projects across Chester and Stoke. A full UK Driving Licence is essential due to travel requirements.
If this Customer Liaison Officer role sounds like your next opportunity, please apply now or contact Olivia.
Liaison Officer (Temporary) in Birkenhead employer: Niyaa People Ltd
As a leading social housing contractor, we pride ourselves on fostering a supportive and inclusive work environment where employees can thrive. Our commitment to community engagement and sustainability not only enhances the lives of residents but also provides our team with meaningful opportunities for personal and professional growth. Located in Chester, we offer a collaborative culture that values your contributions and empowers you to make a real difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Liaison Officer (Temporary) in Birkenhead
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Niyaa People Ltd!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Niyaa People Ltd that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Liaison Officer (Temporary) in Birkenhead
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Niyaa People Ltd. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Niyaa People Ltd.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Niyaa People Ltd!
How to prepare for a job interview at Niyaa People Ltd
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Niyaa People Ltd resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Liaison Officer (Temporary) position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
