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- Tasks: Support housing management by conducting community visits and managing casework.
- Company: Join a dedicated housing management team in Amber Valley.
- Benefits: Earn £27 per hour, with mileage reimbursement and home-working flexibility.
- Why this job: Make a real difference in the community while enjoying a flexible work structure.
- Qualifications: Experience in housing management and strong organisational skills required.
- Other info: Opportunity for career growth with a supportive team environment.
The predicted salary is between 27 - 32 £ per hour.
An opportunity has arisen for an experienced Housing Officer to join the housing management team on a temporary basis (36 months, with strong likelihood of extension). This is a primarily field-based, customer-facing role, supporting multiple housing patches across Amber Valley. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities.
Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.
Key Responsibilities of a Housing Officer:- Provide practical, day-to-day support to an established team of Housing Officers across Amber Valley
- Carry out estate and patch visits, resident appointments, and community-based housing management work
- Manage casework and maintain accurate records using housing management systems and CRM tools
- Complete administrative tasks efficiently between appointments, including home-based working where appropriate
- Travel across the Amber Valley area and attend local base locations when required
- An experienced Housing Officer with strong knowledge of frontline housing management
- Able to hit the ground running and support an existing team with minimal supervision
- Comfortable working primarily in the community and engaging with residents face-to-face
- Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)
- Well-organised, with the ability to balance resident visits, casework, and administrative tasks
- Full driving licence and willingness to travel across the Amber Valley area
- £27 per hour
- Mileage reimbursement at approximately £0.45 per mile from the nearest base location
- Home-working equipment provided
- Flexible working structure, allowing administration to be scheduled around community visits and appointments
Housing Officer in Belper employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Belper
✨Tip Number 1
Get to know the community! Spend some time familiarising yourself with Amber Valley and its residents. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former Housing Officers on LinkedIn or local community groups. They can provide insights and maybe even put in a good word for you!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of the role. Highlight your ability to manage casework and engage with residents effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing Officer in Belper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Officer. Use keywords from the job description to show that you understand what we're looking for and how your skills match up.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of your past work in housing management and how you’ve successfully engaged with residents. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Organisational Skills: Since this role involves balancing visits, casework, and admin tasks, make sure to mention any tools or methods you use to stay organised. We love a candidate who can juggle multiple responsibilities with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Housing Management Stuff
Brush up on your knowledge of frontline housing management. Be ready to discuss your experience with casework and how you've supported teams in the past. This will show that you can hit the ground running and understand the day-to-day responsibilities.
✨Show Off Your Community Engagement Skills
Since this role is all about being out in the community, prepare examples of how you've successfully engaged with residents face-to-face. Think about specific situations where you resolved issues or improved resident satisfaction.
✨Familiarise Yourself with Relevant Systems
If you have experience with housing management systems or CRMs, make sure to highlight it. Even if you haven't used Orchard or Microsoft Dynamics specifically, be ready to talk about how your transferable skills can apply to their systems.
✨Demonstrate Your Organisational Skills
This role requires balancing visits, casework, and admin tasks. Prepare to discuss how you manage your time effectively and keep everything organised, especially when working from home or on the go.