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- Tasks: As an Administrator, you'll handle tenant calls and manage repair queries.
- Company: Join a well-established property maintenance firm in Oldbury.
- Benefits: Enjoy a fixed-term contract with a competitive salary of £24,000.
- Why this job: This role offers hands-on experience in customer service and social housing.
- Qualifications: Experience in social housing and strong communication skills are essential.
- Other info: Work Monday to Friday, 08:00 to 17:00 in a supportive environment.
The predicted salary is between 19200 - 33600 £ per year.
I am currently recruiting for an Administrator to join a well-established property maintenance firm in the Oldbury area. What's being offered? Role: Administrator Contract: 12-month fixed term contract Hours: Mon Fri 08:00 17:00 Location: B69 area Salary: £24,000 As an Administrator, you will be: Responding to tenant calls regarding repair issues and addressing queries efficiently Recording all interactions with residents in the system Reviewing supervisory or trade reports to identify actions needed to resolve repairs Liaising with customers and tenants through the phone To be a successful candidate for the Administrator role, you should: Have social housing experience Have extensive customer service experience Be a confident communicator via phone and email Be able to provide solutions to customer needs If you think you have the correct experience for this Administrator vacancy, or know of someone who does, please get in contact with Natalia at (url removed) with your up to date CV, or call on (phone number removed)…
Administrator employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Make sure to highlight your social housing experience during the interview. Be prepared to discuss specific situations where you successfully resolved tenant issues, as this will demonstrate your capability in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves liaising with customers and tenants, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Familiarize yourself with common repair issues in property maintenance. This knowledge will help you respond to tenant calls more effectively and show that you are proactive about understanding the industry.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've provided solutions to customer needs in previous roles. This will illustrate your ability to handle queries efficiently, which is crucial for the Administrator position.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Administrator position. Understand the key responsibilities and required skills, such as social housing experience and customer service expertise.
Tailor Your CV: Customize your CV to highlight relevant experience in property maintenance or social housing. Emphasize your customer service skills and any previous roles that involved communication with tenants or clients.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a great fit for the Administrator role. Mention specific experiences that demonstrate your ability to handle tenant queries and provide solutions effectively.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Niyaa People Ltd
✨Showcase Your Customer Service Skills
Since the role requires extensive customer service experience, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Communication Confidence
As a confident communicator, practice articulating your thoughts clearly. During the interview, make sure to speak clearly and maintain eye contact. This will show that you are comfortable communicating over the phone and in person.
✨Familiarize Yourself with Social Housing
Research social housing and property maintenance issues relevant to the role. Being knowledgeable about common repair issues and tenant rights can help you stand out as a candidate who understands the industry.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to provide solutions to hypothetical tenant issues. Think through your responses to demonstrate your critical thinking skills.
