At a Glance
- Tasks: Manage utility accounts and council tax for a diverse property portfolio.
- Company: Well-established property management company with a supportive culture.
- Benefits: Permanent role, competitive salary, 20 days leave, and paid birthday off.
- Why this job: Make a meaningful impact while enjoying hybrid working and career growth.
- Qualifications: Experience in property management or utilities, strong attention to detail, and excellent communication skills.
- Other info: Dynamic team environment with opportunities for professional development.
Step into a rewarding permanent role as an Administrative Assistant - Utilities & Council Tax based in Ilford, offering hybrid working, a supportive and friendly work environment, and excellent opportunities for growth with a well-established property management company committed to delivering exceptional service.
As an Administrative Assistant - Utilities & Council Tax, you will be responsible for managing utility accounts and council tax liabilities across a managed property portfolio. This role offers an opportunity to make a significant impact while working in a flexible and collaborative environment that values your contributions and supports your professional development.
You will be joining a dynamic team who are dedicated to delivering high-quality property solutions for communities. With a healthy mix of office-based and remote working, this is a fantastic opportunity to build your career while maintaining a healthy work-life balance.
Responsibilities include:
- Managing utility account setups and closures (gas, electric, water)
- Taking meter readings at move-in and move-out
- Handling council tax notifications, exemptions, and disputes
- Tracking occupancy ins and outs
- Validating bills, performing reconciliations, and managing disputes
- Liaising with local authorities and utility providers to ensure smooth operations
We are looking for candidates with:
- Proven experience in property management, housing, utilities, or local authority environments (this is essential)
- Strong attention to detail and accuracy, particularly when working with numerical and billing data
- Excellent communication skills and the ability to engage confidently with clients, stakeholders, and third parties
- Proficiency in Microsoft Excel and property/finance systems
- A proactive attitude with the ability to stay organised and manage multiple tasks simultaneously
This role offers the following benefits:
- Permanent contract
- Full-time position (Monday to Friday)
- Office Based
- 20 days of annual leave, plus all UK bank holidays
- Enhanced leave with long service milestones
- Paid birthday leave: One additional paid day off per year
This opportunity offers a competitive annual salary of 32k, depending on experience.
Location & Travel: This role is based in Ilford, with travel required to liaise with local authorities and utility providers. With excellent transport links and the flexibility of hybrid working, this is a great opportunity for someone seeking both meaningful work and a balanced lifestyle.
If this Administrative Assistant role sounds like your next step, apply now or contact Rya Stewart.
Administrative Assistant employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in property management or local authorities. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in making a difference in their team.
✨Tip Number 3
Practice your communication skills! As an Administrative Assistant, you’ll need to engage confidently with clients and stakeholders. Role-play common scenarios to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrative Assistant role. Highlight your experience in property management, utilities, or local authority administration, and don’t forget to showcase your attention to detail and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention your proactive attitude and ability to manage multiple tasks.
Showcase Relevant Skills: When filling out your application, emphasise your proficiency in Microsoft Excel and any property/finance systems you've used. This will show us that you have the technical skills needed for the job!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to provide all the necessary information we need to get to know you better!
How to prepare for a job interview at Niyaa People Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of utility accounts and council tax processes. Familiarise yourself with common terms and practices in property management, as this will show your potential employer that you're serious about the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in property management or local authority administration. Prepare specific examples of how you've managed utility accounts or handled disputes, as this will demonstrate your capability and relevance for the position.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Think about how you would explain complex billing issues or liaise with stakeholders, as this will help you stand out during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or growth opportunities within the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.