We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Northampton on a temporary basis.
This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector.
Key Responsibilities of a Housing Officer:
- Manage a designated patch of properties, providing an effective and customer-focused housing management service.
- Deliver all aspects of tenancy management including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement.
- Conduct estate inspections and ensure communal areas are maintained to a high standard.
- Carry out home visits and maintain regular contact with residents.
- Work closely with internal teams and external agencies to resolve tenancy-related issues.
- Support residents to sustain their tenancies and promote successful communities.
- Identify and escalate safeguarding concerns where appropriate.
- Monitor and manage rent-related issues, making referrals where necessary.
- Maintain accurate records and update housing management systems in a timely manner.
What we'd love to see from you:
- Previous experience working as a Housing Officer within a Housing Association or Local Authority.
- Strong knowledge of tenancy management within social housing.
- Experience managing a housing patch independently.
- Confident dealing with anti-social behaviour, tenancy breaches and resident enquiries.
- Excellent communication and customer service skills.
- Strong organisational skills with the ability to manage a varied workload.
- Full UK driving licence and access to a vehicle (essential).
What's On Offer:
- Initial 6 week temporary contract
- Hybrid and flexible working
- £30.74 hour
- 55p per mile
If this role is of interest we would love to hear from you!
Please apply to this Housing Officer role or contact
Housing Officer in Northampton employer: Niyaa People Careers
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StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Northampton
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Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Officer role at Niyaa People Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Niyaa People Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Niyaa People Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Niyaa People Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Niyaa People Careers.