We are recruiting for a Domestic Abuse Support Worker on behalf of a charity specialising in housing and domestic abuse support. The role involves supporting individuals and families across Monmouthshire who have experienced or are experiencing domestic abuse and require housing-related assistance.
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You will help service users improve their safety, maintain their tenancies, access appropriate support and work towards independent living. The role covers a range of needs and risk levels, including ongoing support beyond the initial crisis stage.
Key Responsibilities
- Provide practical and emotional support to individuals and families affected by domestic abuse and housing difficulties.
- Conduct needs assessments and develop personalised support plans in partnership with service users.
- Complete risk assessments, including SafeLives DASH assessments, and develop appropriate safety and risk management plans.
- Support individuals to maintain their tenancies and prevent homelessness or tenancy breakdown.
- Assist service users in accessing alternative accommodation, housing advice and welfare benefits where required.
- Work collaboratively with housing providers, local authorities, the police, social services, IDVAs and other statutory and voluntary agencies.
- Identify safeguarding concerns and respond appropriately to changing levels of risk.
- Support individuals to develop confidence, independence and sustainable community support networks.
- Assess home security needs and liaise with relevant agencies to arrange appropriate safety measures.
- Maintain accurate case notes, support records, assessments and monitoring information.
- Use electronic case management systems and ensure records are completed in line with relevant policies and procedures.
- Participate in team meetings, supervision, reflective practice and ongoing training.
- Take part in an on-call rota, providing telephone advice and support to colleagues and occasional in-person or out-of-hours assistance when required.
Essential Requirements
- Experience supporting individuals who have experienced or are experiencing domestic abuse.
- Experience of developing support plans and safety plans in partnership with service users.
- Experience of partnership working with statutory and voluntary agencies.
- Experience working with the police and/or the wider criminal justice system.
- Experience of community-based support or outreach work.
- Ability to build trusting relationships and communicate in a sensitive, empathetic and non-judgemental manner.
- Understanding of risk assessment, safeguarding and professional boundaries. xgikmsk
- Strong written and verbal communication skills.
- Good organisational skil...
Housing Support Officer- Domestic Abuse employer: Niyaa People Careers
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