At a Glance
- Tasks: Support individuals facing homelessness and help them achieve independence.
- Company: Leading supported housing organisation with a focus on community impact.
- Benefits: Competitive salary, company car, and rewarding work environment.
- Other info: Flexible working hours with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with homelessness support and strong communication skills.
The predicted salary is between 33296 - 40696 £ per year.
We are recruiting on behalf of a leading supported housing organisation for an experienced
Housing Support Officer to join a specialist service in Coventry.
This is a rewarding opportunity to support individuals experiencing homelessness, multiple disadvantage and complex needs , helping residents overcome barriers and move towards greater independence.
Key Responsibilities of a Housing Support Officer
- Manage a caseload and provide high-quality one-to-one and group support.
- Build trusting relationships using strength-based and trauma-informed approaches .
- Develop and review outcome-focused support plans and risk assessments.
- Support residents with complex needs, including mental health, substance misuse and offending histories.
- Promote independent living, tenancy sustainment and positive move-on opportunities.
- Support residents with rent, benefits, budgeting and tenancy management.
- Maintain accurate case records and ensure safeguarding requirements are met.
- Work effectively with Local Authorities, Police, Probation, health services and other partner agencies.
- Support residents to develop practical housing and independent living skills.
- Work positively and proportionately with risk while maintaining a non-judgemental approach.
About You
- Experience working with people experiencing homelessness, complex needs or multiple disadvantage.
- Experience within supported housing, homelessness, accommodation-based or similar services.
- Strong knowledge of safeguarding, support planning and risk management.
- Experience using trauma-informed and strength-based approaches.
- Excellent communication, organisation and record-keeping skills.
- The ability to work confidently with residents and external professionals.
- A full UK driving licence.
- Working Pattern:
The service operates
Monday to Friday between 8am and 8pm , with Housing Support Officers working on a shift rota covering these hours.
The role also includes participation in an on-call rota covering weekends and Bank Holidays .
A company car is provided for this role.
If you are passionate about helping people achieve greater independence and are looking for a rewarding role within a specialist supported housing service, apply today to this Housing Support Officer role for a confidential discussion.
Please apply to this Housing Support Officer role or contact katie.***@niyaapeople. co. uk
Housing Support Officer in Coventry employer: Niyaa People Careers
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