At a Glance
- Tasks: Lead and scale a major consumer sales operation in telecoms.
- Company: A leading telecoms provider with significant growth potential.
- Benefits: Competitive salary, bonus, equity opportunities, and career progression.
- Other info: Join a dynamic environment with substantial leadership opportunities.
- Why this job: Shape a business during a crucial growth phase and make a real impact.
- Qualifications: Experience in high-volume sales, P&L responsibility, and team scaling.
The predicted salary is between 110000 - 160000 € per year.
A leading telecoms and business solutions provider is seeking a UK Managing Director to lead and scale its largest UK consumer sales operation during a major period of growth and investment. This is not a traditional corporate MD role. This is a high-impact leadership opportunity for someone who has built their career within telecoms, contact centres, customer acquisition or high-volume sales environments, and understands what it takes to scale people, process and commercial performance simultaneously.
The operation today:
- £15m revenue business
- £3m profit
- 70+ people across the operation
- Established call centre and unified communications platform
- Largest UK growth area within the wider group
The next stage is where things become interesting. Following a complete redesign of the PPC and digital acquisition strategy, the business has gone from generating virtually no inbound activity to 400 warm leads per month on a marketing spend of approximately £75k per month. The ambition now is to increase investment towards £500k per month, creating an opportunity to scale lead generation towards 4,000+ warm leads per month. The challenge is not simply generating more demand. The challenge is building the infrastructure, leadership capability and operating model required to support it.
The Opportunity
Reporting directly to the CEO and operating alongside the wider executive leadership team, the UK Managing Director will take ownership of the entire UK consumer operation, including:
- Call Centre Operations
- Direct Sales Performance
- Marketing & Digital Marketing
- PPC & Customer Acquisition
- Leadership Team Development
- Operational Performance & Reporting
- Growth Strategy & Scale Planning
This role combines commercial leadership, operational oversight and people leadership. The successful individual will be responsible for building the systems, structure and leadership capability required to support significant growth over the next 18–36 months.
What They're Looking For
This role will suit someone who has:
- Led high-volume contact centre, telesales or customer acquisition operations
- Owned full P&L responsibility
- Scaled teams and leadership structures through periods of rapid growth
- Experience across inbound and outbound sales channels
- Strong operational discipline and KPI management
- Built performance cultures while maintaining engagement and morale
- Experience within telecoms, business solutions, customer acquisition, BPO or similar environments
Most importantly, this person will be a visible and highly credible leader who can build trust, create accountability and guide a business through significant growth and change. They will be comfortable operating at both strategic and operational level, building strong leadership teams while creating the structure and cadence needed to scale effectively.
Why Join?
This division represents the organisation’s single largest growth area over the next three years. Alongside a highly competitive package, the opportunity includes meaningful equity participation with projected upside of £1m+. There is also genuine long-term opportunity for broader leadership responsibility and progression into a wider CEO-style remit across additional business functions. For someone who enjoys pace, growth and building something substantial, this is an opportunity to shape a business at one of the most important stages in its journey.
Managing Director in Telford employer: Nixor
As a leading telecoms and business solutions provider, we offer an exceptional work environment in Telford, where innovation meets opportunity. Our culture is built on collaboration and growth, providing our employees with the chance to lead high-impact projects while enjoying competitive compensation, including equity participation with significant upside potential. Join us to be part of a dynamic team that values leadership, operational excellence, and the drive to scale our consumer sales operations during an exciting period of expansion.
StudySmarter Expert Advice🤫
We think this is how you could land Managing Director in Telford
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their growth strategy and be ready to discuss how your experience in scaling operations can help them achieve their ambitious goals. We want you to shine!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've built high-performing teams and maintained morale during rapid growth. We’re looking for someone who can inspire and lead effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Managing Director in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in telecoms, contact centres, and high-volume sales environments. We want to see how you've scaled teams and driven performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this high-impact leadership role. Share specific examples of your achievements and how they align with our growth ambitions.
Showcase Your Leadership Style:We’re looking for a visible and credible leader. In your application, give us a glimpse of your leadership style and how you’ve built trust and accountability in your previous roles. We want to know how you engage and motivate your teams!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at this exciting time!
How to prepare for a job interview at Nixor
✨Know Your Numbers
As a Managing Director, you'll need to demonstrate your understanding of financial metrics. Be prepared to discuss P&L responsibility and how you've driven revenue growth in previous roles. Bring specific examples of how you scaled operations and improved profitability.
✨Showcase Leadership Experience
This role requires strong leadership skills, so be ready to share stories about how you've built and developed high-performing teams. Highlight your experience in creating performance cultures while maintaining team morale, especially during periods of rapid growth.
✨Understand the Market Landscape
Familiarise yourself with the telecoms and contact centre industry trends. Be prepared to discuss how you would approach scaling lead generation and building infrastructure to support growth. Showing that you understand the competitive landscape will set you apart.
✨Be Strategic Yet Operational
The role combines strategic oversight with operational execution. Prepare to discuss how you've balanced these two aspects in your previous positions. Share examples of how you've implemented strategies while ensuring day-to-day operations run smoothly.
