Nivoda in London is seeking a proactive Operations Manager to lead fulfilment performance at our UK hub. You will own KPIs across intake, QC, shipping and returns, and build strong relationships with suppliers, partners, and carriers.
This hands-on role requires 6β8 years in operations, proven people management, and a calm, data-driven approach in a fast-growing company. You will mentor a 3-person team and scale workflows to support Nivoda's next phase of expansion.
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UK Fulfillment Operations Lead employer: Nivoda
At Nivoda, we pride ourselves on being an innovative employer that fosters a vibrant company culture and offers flexible working hours. Our commitment to employee growth is evident through opportunities for learning, private health insurance, and an unlimited holiday allowance, making us an excellent choice for those looking to thrive in a dynamic environment while contributing to the exciting world of gemstones and jewellery.