Nivoda, the global B2B diamond marketplace, is seeking a Customer Support Executive to ensure a seamless journey for customers across live chat, WhatsApp and email. You will own inquiries related to logistics, orders, and website issues, acting as the voice of the customer inside the company.
This 6-month FTC role is fully remote in the UK or Spain with flexibility in GMT hours; we value proactive problem solvers who collaborate cross-functionally and can adapt to a fast-growing scale-up.
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Remote Customer Support Executive — EU/UK (6-month FTC) employer: Nivoda
At Nivoda, we pride ourselves on being an innovative employer that fosters a vibrant company culture and offers flexible working hours. Our commitment to employee growth is evident through opportunities for learning, private health insurance, and an unlimited holiday allowance, making us an excellent choice for those looking to thrive in a dynamic environment while contributing to the exciting world of gemstones and jewellery.
