At a Glance
- Tasks: Provide top-notch support via live chat, WhatsApp, and email while solving customer issues.
- Company: Join Nivoda, a fast-growing team focused on exceptional customer service.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborate across departments and help onboard new team members.
- Why this job: Be part of a dynamic team making a real difference in customer experiences.
- Qualifications: Fluency in Italian and French, with strong problem-solving skills.
Nivoda is seeking a Senior Customer Support Executive to ensure a seamless customer journey across live chat, WhatsApp, and email. You will handle day-to-day client issues related to logistics and orders, while onboarding and coaching new joiners and collaborating with other departments to resolve escalations.
Join a fast-growing team delivering exceptional service, with a strong emphasis on customer-centric problem solving and cross-functional collaboration across Europe.
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Senior Multilingual Support - Italian & French (Remote) in London employer: Nivoda
Nivoda is an exceptional employer that fosters a dynamic and collaborative work culture, allowing you to thrive in a fast-paced, remote environment. With a focus on employee growth and the autonomy to set your own KPIs, you'll have the opportunity to make a meaningful impact while working alongside a global team of innovators. Join us and be part of a rapidly growing company that values your contributions and supports your professional development.
