Director - Head of Sales Development Representatives (SDR) in London

Nium, the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography.

The Director – Head of Sales Development Representatives (SDR) will lead, scale, and optimize the Sales Development Representative (SDR) and Inside Sales function. This role is responsible for building a high-performing inbound and outbound sales engine that consistently delivers qualified pipeline to the sales organization while driving revenue through inside-led deals where applicable.

Responsibilities

• Leadership & Team Management
  • Build, lead, and mentor a regional SDR / Inside Sales team based in San Francisco, with coverage across global markets.
  • Define team structure, roles, hiring plans, onboarding, and career progression frameworks.
  • Establish a high-performance culture focused on accountability, coaching, skill development, and results.
  • Partner closely with HR and Sales Enablement to drive continuous learning and talent retention.
• Sales Strategy & Execution
  • Own the top-of-funnel and inside sales strategy, aligning with overall revenue and growth objectives.
  • Design and execute inbound and outbound prospecting strategies across target segments (SME, mid-market, enterprise).
  • Drive consistent pipeline generation, qualification standards, and handoff processes to Field Sales / Account Executives.
  • Oversee inside-led sales motions for select segments, products, or geographies.
• Process, Metrics & Performance Management
  • Define and track KPIs including pipeline creation, conversion rates, win rates, deal velocity, ACV, and quota attainment.
  • Implement best-in-class sales processes, cadences, and qualification methodologies (e.g., MEDDICC, BANT).
  • Forecast pipeline performance and report results to senior leadership.
  • Continuously optimize workflows to improve efficiency and effectiveness.
• Cross-Functional Collaboration
  • Partner with Marketing to align on ICPs, lead generation, campaign execution, and lead quality.
  • Collaborate with Product, Compliance, and Operations teams to ensure accurate messaging around cross-border payments, FX, regulations, and use cases.
  • Provide market and customer feedback to influence product roadmap and go-to-market strategies.
• Technology & Enablement
  • Own the BDR / Inside Sales tech stack, including CRM (e.g., Salesforce), sales engagement tools, and analytics platforms.
  • Ensure data accuracy, reporting discipline, and effective use of automation and AI where applicable.
  • Drive sales enablement initiatives including playbooks, scripts, objection handling, and competitive positioning.

Requirements

• 10+ years of experience in sales, business development, or revenue roles, with at least 5 years in a leadership capacity.
• Proven experience building and scaling SDR or Inside Sales teams in fintech, payments, SaaS, or financial services.
• Strong understanding of cross-border payments, FX, treasury, or related financial products (preferred).
• Experience selling into international markets.
• Demonstrated ability to manage metrics-driven teams and deliver predictable pipeline and revenue.
• Excellent stakeholder management and cross-functional collaboration skills.
• Strategic thinker with strong execution discipline.
• Inspirational leader and hands-on coach.
• Deep understanding of modern sales development and inside sales best practices.
• Strong analytical and forecasting capabilities.
• Excellent communication, presentation, and negotiation skills.
• Comfortable operating in a fast-paced, high-growth environment.

Salary

$152,000 - $190,000 a year. Salary ranges are dependent on a variety of factors, including skills, qualifications, experience, and geographic location. Certain roles may offer additional incentives including but not limited to equity and bonus.

What we offer at Nium

• We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.
• We Care: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible hybrid working environment (3 days per week in the office).
• We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.
• We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities.
• We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!
• We Thrive With Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.

For more information, visit Nium Careers.