At a Glance
- Tasks: Lead and optimise a high-performing sales team in the fintech space.
- Company: Join Nium, a global leader in real-time cross-border payments.
- Benefits: Competitive salary, bonuses, flexible working, and generous vacation.
- Other info: Dynamic culture with opportunities for growth and continuous learning.
- Why this job: Make an impact in a fast-paced, innovative environment with diverse teams.
- Qualifications: 10+ years in sales leadership, preferably in fintech or SaaS.
The predicted salary is between 80000 - 100000 £ per year.
Nium, the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore.
The Director - Head of Business Development Representatives (BDR) will lead, scale, and optimize the Business Development Representative (BDR) and Inside Sales function. This role is responsible for building a high-performing inbound and outbound sales engine that consistently delivers qualified pipeline to the sales organization while driving revenue through inside-led deals where applicable. The ideal candidate brings strong leadership experience in fintech, payments, SaaS, or financial services, with a proven track record of building inside sales teams in a high-growth, cross-border or international environment.
Responsibilities
- Leadership & Team Management
- Build, lead, and mentor a regional BDR / Inside Sales team based in San Francisco, with coverage across global markets
- Define team structure, roles, hiring plans, onboarding, and career progression frameworks
- Establish a high-performance culture focused on accountability, coaching, skill development, and results
- Partner closely with HR and Sales Enablement to drive continuous learning and talent retention
- Sales Strategy & Execution
- Own the top-of-funnel and inside sales strategy, aligning with overall revenue and growth objectives
- Design and execute inbound and outbound prospecting strategies across target segments (SME, mid-market, enterprise)
- Drive consistent pipeline generation, qualification standards, and handoff processes to Field Sales / Account Executives
- Oversee inside-led sales motions for select segments, products, or geographies
- Process, Metrics & Performance Management
- Define and track KPIs including pipeline creation, conversion rates, win rates, deal velocity, ACV, and quota attainment
- Implement best-in-class sales processes, cadences, and qualification methodologies (e.g., MEDDICC, BANT)
- Forecast pipeline performance and report results to senior leadership
- Continuously optimize workflows to improve efficiency and effectiveness
- Cross-Functional Collaboration
- Partner with Marketing to align on ICPs, lead generation, campaign execution, and lead quality
- Collaborate with Product, Compliance, and Operations teams to ensure accurate messaging around cross-border payments, FX, regulations, and use cases
- Provide market and customer feedback to influence product roadmap and go-to-market strategies
- Technology & Enablement
- Own the BDR / Inside Sales tech stack, including CRM (e.g., Salesforce), sales engagement tools, and analytics platforms
- Ensure data accuracy, reporting discipline, and effective use of automation and AI where applicable
- Drive sales enablement initiatives including playbooks, scripts, objection handling, and competitive positioning
Requirements
- 10+ years of experience in sales, business development, or revenue roles, with at least 5 years in a leadership capacity
- Proven experience building and scaling BDR or Inside Sales teams in fintech, payments, SaaS, or financial services
- Strong understanding of cross-border payments, FX, treasury, or related financial products (preferred)
- Experience selling into international markets
- Demonstrated ability to manage metrics-driven teams and deliver predictable pipeline and revenue
- Excellent stakeholder management and cross-functional collaboration skills
- Strategic thinker with strong execution discipline
- Inspirational leader and hands-on coach
- Deep understanding of modern sales development and inside sales best practices
- Strong analytical and forecasting capabilities
- Excellent communication, presentation, and negotiation skills
- Comfortable operating in a fast-paced, high-growth environment
Benefits
- We value performance: through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all employees are rewarded.
- We care: we provide medical coverage along with 24/7 employee assistance, generous vacation programs, and a flexible hybrid working environment (3 days per week in the office).
- We upskill ourselves: role-specific training, internal workshops, and a learning stipend.
- We constantly innovate: since inception, we have received recognition and awards for our business and talent opportunities.
- We celebrate together: company-wide social events, team bonding activities, happy hours, team offsites, and more.
- We thrive with diversity: Nium is a global company with 33 nationalities across 18+ countries, more than 10 office locations; as an equal opportunity employer, we provide a safe and welcoming environment for everyone.
Director - Head of Sales Development Representatives (SDR) employer: Nium
Nium is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Director - Head of Sales Development Representatives role based in San Francisco. With a strong emphasis on employee growth through tailored training programs and a commitment to diversity, Nium offers competitive salaries, performance bonuses, and a flexible hybrid working environment, making it an ideal place for professionals seeking meaningful and rewarding careers in the fintech space.
StudySmarter Expert Advice🤫
We think this is how you could land Director - Head of Sales Development Representatives (SDR)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech and payments space. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal website or LinkedIn profile that highlights your achievements and experience in sales development. Use metrics to showcase your success in building teams and driving revenue – numbers speak volumes!
✨Tip Number 3
Prepare for interviews by researching Nium and its products. Understand their cross-border payment solutions and think about how your experience aligns with their mission. Tailor your answers to show how you can lead and optimise their BDR team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Nium team and ready to contribute to their growth.
We think you need these skills to ace Director - Head of Sales Development Representatives (SDR)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Director - Head of Sales Development Representatives. Highlight your leadership experience in fintech and any relevant metrics you've achieved. We want to see how you can drive results!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the payments industry and how your experience aligns with our mission at Nium. Keep it engaging and personal.
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities. Share specific achievements and metrics that demonstrate your success in building and scaling sales teams. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nium
✨Know Your Numbers
As a candidate for the Director - Head of Sales Development Representatives role, you should be well-versed in key sales metrics. Be prepared to discuss your experience with KPIs like pipeline creation, conversion rates, and deal velocity. This shows you understand what drives success in sales and can lead a metrics-driven team.
✨Showcase Leadership Experience
Highlight your leadership skills by sharing specific examples of how you've built and scaled sales teams in previous roles. Discuss your approach to mentoring and developing talent, as this is crucial for the role. Nium values inspirational leaders who can foster a high-performance culture.
✨Understand Cross-Border Payments
Familiarise yourself with the intricacies of cross-border payments and related financial products. Being able to speak knowledgeably about these topics will demonstrate your fit for the fintech environment at Nium. Prepare to discuss how you've navigated challenges in international markets.
✨Collaborate and Communicate
Emphasise your ability to work cross-functionally, especially with marketing and product teams. Share examples of how you've successfully collaborated to drive lead generation and improve messaging. Strong communication skills are essential for this role, so be ready to showcase your presentation and negotiation abilities.
