Director – Global Partnerships Travel B2B

Nium is the global infrastructure company powering real-time cross-border payments. Founded to deliver the payments infrastructure of tomorrow, today, we are building a programmable, borderless, and compliant money-movement layer that powers transactions between people, businesses, and intelligent systems — enabling banks, fintechs, payroll providers, travel platforms, marketplaces, and other global enterprises to move money instantly, anywhere in the world. Co-headquartered in San Francisco and Singapore, with offices in 14 markets and team members across 20+ countries, we take pride in a culture anchored in Keeping It Simple, Making It Better, and Winning Together.

About the Role

As a Global Partnerships Director, you will be responsible for developing, managing, and scaling Nium’s strategic partnership ecosystem globally. Your primary focus will be to strengthen existing partnerships while identifying and onboarding new high-value partners through white-label, referral, and integration agreements that drive sustainable net revenue growth. You will play a key leadership role in designing and executing partnership strategies that align with Nium’s long-term commercial objectives. This includes establishing joint business goals with partners, ensuring successful operational and technical collaboration, and continuously evaluating partnership performance to maximise customer value and financial return. Partnerships that do not meet agreed-upon success metrics will be restructured or sunset to maintain a high-impact partner portfolio.

Key Responsibilities

• Own the global partnership lifecycle — from partner identification and onboarding to performance management and optimisation across white-label, referral, and integration models.
• Manage and grow a portfolio of strategic travel and fintech partners across Europe to generate incremental net revenue and improve joint customer satisfaction.
• Design and implement joint business plans with partners, including shared KPIs, commercial targets, go-to-market strategies, and success metrics.
• Ensure partnerships are operationally effective by collaborating cross-functionally with Product, Sales, Compliance, Marketing, and Technical Integration teams.
• Monitor partnership performance through data-driven analysis of revenue contribution, customer adoption, transaction flows, and profitability.
• Identify opportunities to deepen collaboration through product integrations, co-marketing initiatives, or expanded commercial agreements.
• Lead commercial negotiations for new strategic partnerships, including white-label and embedded finance solutions.
• Build strong executive-level relationships with key stakeholders across the travel ecosystem (OTAs, TMCs, GDSs, fintech platforms).
• Act as the primary escalation point for partnership challenges, ensuring issues are resolved quickly to protect commercial outcomes and partner relationships.
• Continuously assess partnership ROI and make strategic recommendations to scale, restructure, or sunset underperforming partnerships.
• Drive innovation through ecosystem partnerships that expand Nium’s distribution channels and embedded payments capabilities.

Requirements

• 10+ years of experience in strategic partnerships, business development, or commercial leadership roles within Payments, FinTech, E-Commerce, Banking, or Financial Services in Europe.
• Proven experience building and managing global partnership programs, including white-label, referral, or integration-based models.
• Strong understanding of the travel payments ecosystem, ideally with experience in OTA, TMC, GDS, or travel-related fintech platforms.
• Demonstrated ability to structure and execute complex commercial agreements and joint go-to-market strategies.
• Track record of driving revenue growth through partner-led distribution channels.
• Data-driven mindset with the ability to evaluate partnership performance and make strategic decisions.
• Strong stakeholder management skills with experience influencing cross-functional teams and executive leadership.
• Commercially pragmatic with a solution-oriented approach to partnership development.
• Highly self-motivated and capable of operating effectively in a global, matrixed organisation.

What we offer at Nium

• We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivised for their hard work.
• We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shutdown. We also provide a flexible working hybrid working environment (3 days per week in the office).
• We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.
• We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!
• We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.