At a Glance
- Tasks: Lead a dynamic team to enhance client relationships and drive revenue growth.
- Company: Join Nium, a leader in real-time global payments with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible work, and comprehensive health coverage.
- Other info: Be part of a diverse team across 14 markets, fostering innovation and collaboration.
- Why this job: Shape the future of payments while making a real impact in a fast-paced environment.
- Qualifications: 15+ years in account management or business development, with a focus on fintech.
The predicted salary is between 72000 - 108000 £ per year.
Nium is the leading global infrastructure for real-time cross-border payments. We deliver the global payments infrastructure of tomorrow, today, enabling banks, fintechs, and global businesses to move money instantly, everywhere.
Co-headquartered in San Francisco and Singapore with offices in 14 markets worldwide, we are entering an exciting chapter of growth. Nium moves nearly $50B in payments annually, with a strong balance sheet, as we continue to scale globally.
Our payout network spans 190+ countries and 100 currencies, with 100 corridors in real time. We enable transfers to accounts, wallets, and cards, support local collections in 35 markets, and operate a card issuance business in 34 countries. We are licensed in more than 40 markets.
This scale and innovation have earned recognition as CNBC’s World’s Top Fintech Companies 2025, a winner of the Best Cross-Border Payments Solution at the PayTech Awards, and inclusion in FXC Intelligence’s Top 100 Cross-Border Payments Companies.
In 2024, we raised US$50 million in Series E at a US$1.4 billion valuation to accelerate network expansion, product innovation, and talent growth.
As part of Nium’s Business Development team, you’ll partner with industry leaders in financial institutions, travel, and technology, contributing to a team of seasoned payments experts.
You’ll lead and inspire a team of account managers, delivering exceptional value to clients while deepening commercial relationships. You’ll collaborate with business development, product, operations, and compliance to ensure Nium’s solutions evolve with client needs and market opportunities. This is a senior commercial leadership role with high visibility and strategic impact, responsible for shaping Nium’s success in Europe.
Key Responsibilities:- Leading and mentoring a team of account managers, setting team goals, and ensuring their success
- Identifying and addressing potential churn risks, proactively engaging with customers, and driving retention
- Building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction
- Identifying opportunities to expand customer accounts and drive revenue growth through additional products or services
- Driving customer success and contributing to overall organizational targets from growth and servicing perspectives
- Identifying and implementing process improvements to enhance customer experience and team efficiency
- Representing the voice of the customer to influence internal stakeholders and promote a customer-centric mindset
- 15+ years of experience in Business Development, Account Management, or Customer Success with emphasis on cross-sell and upsell motions
- Experience leading and scaling account management teams, supporting global clients
- Successful track record selling into or managing accounts within payments, financial institutions, enterprise platforms, or travel
- Strong understanding of the financial services and payments landscape, including cross-border payments and fintech ecosystems
- Familiarity with CRM or sales enablement tools (e.g., Salesforce, Zendesk) is preferred
- Comfortable in a dynamic environment with ambiguity and evolving processes
- Ability to thrive in a fast-paced, evolving business environment with an engaged, upbeat attitude
- Proficiency in English; multilingualism is a plus
- Experience using AI to streamline account management is a plus
- We Value Performance: Competitive salaries, performance bonuses, sales commissions, equity for specific roles, and recognition programs.
- We Care for Our Employees: Medical coverage, 24/7 employee assistance, generous vacation, and a flexible hybrid work environment (3 days in the office).
- We Upskill Ourselves: Role-specific training, internal workshops, and a learning stipend.
- We Celebrate Together: Company-wide social events, team bonding activities, and team offsites.
- We Thrive with Diversity: A global company with 33 nationalities, 18+ countries, and 10+ offices. We are an equal opportunity employer.
For more information, visit Nium Careers.
VP - Account Management in City of London employer: Nium
Nium is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the fast-paced world of global payments. With competitive salaries, comprehensive medical coverage, and a commitment to employee growth through role-specific training and workshops, Nium ensures that its team members thrive both personally and professionally. The company's diverse culture, with employees from over 33 nationalities, combined with flexible working arrangements and engaging social events, makes it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land VP - Account Management in City of London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Nium. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace VP - Account Management in City of London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Nium.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Nium's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Nium
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Nium.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Nium will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Nium employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
