VP - Account Management in City of London
VP - Account Management

VP - Account Management in City of London

City of London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to enhance client relationships and drive revenue growth.
  • Company: Join Nium, a leader in real-time global payments with a vibrant culture.
  • Benefits: Enjoy competitive pay, flexible work, and comprehensive health coverage.
  • Why this job: Shape the future of payments while making a real impact in a fast-paced environment.
  • Qualifications: 15+ years in account management or business development, with a focus on fintech.
  • Other info: Be part of a diverse team across 14 markets, fostering innovation and collaboration.

The predicted salary is between 72000 - 108000 £ per year.

Nium is the leading global infrastructure for real-time cross-border payments. We deliver the global payments infrastructure of tomorrow, today, enabling banks, fintechs, and global businesses to move money instantly, everywhere.

Co-headquartered in San Francisco and Singapore with offices in 14 markets worldwide, we are entering an exciting chapter of growth. Nium moves nearly $50B in payments annually, with a strong balance sheet, as we continue to scale globally.

Our payout network spans 190+ countries and 100 currencies, with 100 corridors in real time. We enable transfers to accounts, wallets, and cards, support local collections in 35 markets, and operate a card issuance business in 34 countries. We are licensed in more than 40 markets.

This scale and innovation have earned recognition as CNBC’s World’s Top Fintech Companies 2025, a winner of the Best Cross-Border Payments Solution at the PayTech Awards, and inclusion in FXC Intelligence’s Top 100 Cross-Border Payments Companies.

In 2024, we raised US$50 million in Series E at a US$1.4 billion valuation to accelerate network expansion, product innovation, and talent growth.

As part of Nium’s Business Development team, you’ll partner with industry leaders in financial institutions, travel, and technology, contributing to a team of seasoned payments experts.

You’ll lead and inspire a team of account managers, delivering exceptional value to clients while deepening commercial relationships. You’ll collaborate with business development, product, operations, and compliance to ensure Nium’s solutions evolve with client needs and market opportunities. This is a senior commercial leadership role with high visibility and strategic impact, responsible for shaping Nium’s success in Europe.

Key Responsibilities:
  • Leading and mentoring a team of account managers, setting team goals, and ensuring their success
  • Identifying and addressing potential churn risks, proactively engaging with customers, and driving retention
  • Building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction
  • Identifying opportunities to expand customer accounts and drive revenue growth through additional products or services
  • Driving customer success and contributing to overall organizational targets from growth and servicing perspectives
  • Identifying and implementing process improvements to enhance customer experience and team efficiency
  • Representing the voice of the customer to influence internal stakeholders and promote a customer-centric mindset
Requirements:
  • 15+ years of experience in Business Development, Account Management, or Customer Success with emphasis on cross-sell and upsell motions
  • Experience leading and scaling account management teams, supporting global clients
  • Successful track record selling into or managing accounts within payments, financial institutions, enterprise platforms, or travel
  • Strong understanding of the financial services and payments landscape, including cross-border payments and fintech ecosystems
  • Familiarity with CRM or sales enablement tools (e.g., Salesforce, Zendesk) is preferred
  • Comfortable in a dynamic environment with ambiguity and evolving processes
  • Ability to thrive in a fast-paced, evolving business environment with an engaged, upbeat attitude
  • Proficiency in English; multilingualism is a plus
  • Experience using AI to streamline account management is a plus
What we offer at Nium:
  • We Value Performance: Competitive salaries, performance bonuses, sales commissions, equity for specific roles, and recognition programs.
  • We Care for Our Employees: Medical coverage, 24/7 employee assistance, generous vacation, and a flexible hybrid work environment (3 days in the office).
  • We Upskill Ourselves: Role-specific training, internal workshops, and a learning stipend.
  • We Celebrate Together: Company-wide social events, team bonding activities, and team offsites.
  • We Thrive with Diversity: A global company with 33 nationalities, 18+ countries, and 10+ offices. We are an equal opportunity employer.

For more information, visit Nium Careers.

VP - Account Management in City of London employer: Nium

Nium is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the fast-paced world of global payments. With competitive salaries, comprehensive medical coverage, and a commitment to employee growth through role-specific training and workshops, Nium ensures that its team members thrive both personally and professionally. The company's diverse culture, with employees from over 33 nationalities, combined with flexible working arrangements and engaging social events, makes it a truly rewarding place to build a career.
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Contact Detail:

Nium Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land VP - Account Management in City of London

✨Tip Number 1

Network like a pro! Get out there and connect with industry leaders, attend events, and join relevant online communities. The more people you know in the payments and fintech space, the better your chances of landing that VP role.

✨Tip Number 2

Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and driving customer success. They want to see how you can inspire and mentor others.

✨Tip Number 3

Be proactive! If you spot a company you’re keen on, don’t wait for them to post a job. Reach out directly, express your interest, and share how your skills can help them grow. We love seeing candidates take the initiative!

✨Tip Number 4

Utilise our website! Apply through StudySmarter to streamline your application process. We’ve got resources and tips to help you shine during interviews and make a lasting impression.

We think you need these skills to ace VP - Account Management in City of London

Account Management
Business Development
Customer Success
Team Leadership
Client Relationship Management
Revenue Growth Strategies
Process Improvement
Financial Services Knowledge
Payments Landscape Understanding
Cross-Border Payments Expertise
CRM Tools Proficiency
Adaptability in Dynamic Environments
AI Utilisation in Account Management
Multilingual Communication

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the VP - Account Management role. Highlight your leadership experience and any relevant achievements in account management or business development.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the payments industry and how your background makes you the perfect fit for Nium. Be sure to mention specific examples of your success in similar roles.

Showcase Your Understanding of the Industry: We want to see that you know your stuff! In your application, demonstrate your understanding of the financial services and payments landscape, especially around cross-border payments and fintech ecosystems. This will show us you're ready to hit the ground running.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Nium.

How to prepare for a job interview at Nium

✨Know Your Numbers

As a VP of Account Management, you'll need to demonstrate your understanding of the payments landscape. Brush up on key metrics related to cross-border payments and be ready to discuss how you've driven revenue growth in previous roles.

✨Showcase Leadership Skills

Prepare examples that highlight your experience in leading and mentoring teams. Think about specific challenges you've faced and how you inspired your team to overcome them. This role is all about leadership, so make sure to convey your ability to motivate and guide others.

✨Understand Client Needs

Familiarise yourself with Nium's client base and their unique needs. Be prepared to discuss how you've built strong relationships with clients in the past and how you plan to ensure their satisfaction and retention in this role.

✨Embrace Change

Nium operates in a fast-paced environment, so it's crucial to show that you're comfortable with ambiguity and change. Share experiences where you've successfully adapted to new processes or market conditions, demonstrating your agility and proactive mindset.

VP - Account Management in City of London
Nium
Location: City of London

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