About the Client My client helps independent garages repair complex vehicles fast with diagnostics, programming and live repair guidance from OE brand-specific master technicians. helping mechanical and collision shops complete repairs with intelligent vehicle support today, for The client has 4 offices in the US (Ann Arbor, California, Phoenix and North Carolina), 1 office in employees in the ROW operations covering UK and Australia, a high proportion are Automotive The main purpose of this role is to generate and respond to sales leads, sell and install equipment (Working closely with colleagues in Sales & Marketing, you will identify and The role involves administering the Sales order accurately and completing all necessary paperwork, working closely with the Logistics team who fulfil the Sales orders. regularly updating Salesforce and providing timely, accurate information back into the business. The role requires extensive travelling across a wide geographical area. car, smartphone, laptop, branded clothing etc Deliver a monthly sales target • Follow up sales leads provided through to on-site demo • Schedule and deliver on-site onboarding and training to new and existing customers. • Ensuring customer ecommerce subscriptions are setup following successful onboarding. • Visit existing customers as part of pre-scheduled field activity to promote the clients Attending to existing customers where the product / Hardware team require field Provide an outstanding level of customer service and after-sales support. • Adhere to company policies and procedures, quality standards and Health and Safety Other ad-hoc Duties assigned by the business Good planning and organisational skills • An understanding of sales process is also desirable, including: territory planning, account Computer skills • Proficient in Microsoft programmes • Knowledge and experience with CRM Systems (Salesforce is desirable) Experience in a commercial, customer facing role in Automotive industry • Sales experience preferred. Automotive City and Guilds or NVQ qualification (desirable) •
