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- Tasks: Diagnose, repair, and service Nissan vehicles using cutting-edge technology.
- Company: Join a leading Nissan dealership committed to top-notch vehicle care.
- Benefits: Enjoy ongoing training, a supportive team, and a dynamic work environment.
- Why this job: Be part of a passionate team that values customer experience and technical excellence.
- Qualifications: Must have relevant qualifications (IMI/City & Guilds) and strong communication skills.
- Other info: Opportunity to mentor apprentices and enhance your technical skills.
The predicted salary is between 24000 - 36000 £ per year.
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As a Nissan Dealer, we ensure that no-one is better qualified to look after our vehicles. Our Technicians are trained to manufacturer standards and have access to regular support and technical information.
Within the dealership, we utilise the latest diagnostic technology, tools, and best practice processes so you can offer our customers the very best assistance with their service or repair. You will be responsible for the diagnosis, repair, and service of the full range of Nissan vehicles.
Key Duties:
- Undertake the timely repair and servicing of customer vehicles in accordance with the brands technical standards.
- Conduct full examinations of vehicles and identify non-routine defects, or additional faults either in the workshop or during road tests.
- Undertake Electronic Vehicle Health Checks
- Undertake vehicle road testing for diagnosis and to test repairs.
- Work closely with the service team and ensuring they are kept informed of the progress of work on customer vehicles and they are fully briefed on work completed. Discuss technical issues/works with directly customers when requested.
- Provide a knowledgeable, courteous, responsive, and efficient service to all workshop customers personifying the brand.
- Obtain appropriate authorisation if additional work is required on a vehicle.
- Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilise regular training and support information provided by Nissan.
- Offer technical advice and support to workshop apprentices when requested by a Master Technician.
- Be open to try new methods of work designed to improve efficiency.
Person Requirements
- You will need to be an experienced, technician with a relevant formal qualification (IMI/City & Guilds)
- Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely.
- Passionate about the industry, and committed to the development of your technical knowledge and skills.
- Customer focused, able to keep customers experience and safety in mind throughout the service or diagnosis and repair
- Team Player assist other technicians when workshop is under pressure, and take ownership of any safety issues you identify in the workshop.
- Thorough and able to work with defined processes and guidelines.
- Quality focused with first time fix mentality.
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Technician employer: Nissan Dealers
Contact Detail:
Nissan Dealers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician
✨Tip Number 1
Familiarise yourself with Nissan's latest diagnostic technology and tools. Being knowledgeable about the specific equipment used in their workshops will give you an edge during interviews and show your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former Nissan technicians through social media platforms or professional groups. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer interactions in the past. Since customer service is a key part of the role, showcasing your ability to communicate technical information clearly will demonstrate your suitability for the position.
✨Tip Number 4
Stay updated on the latest trends and developments in the automotive industry, particularly those related to Nissan. Showing that you're passionate about the industry and committed to continuous learning can set you apart from other candidates.
We think you need these skills to ace Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and requirements for the Technician position. Highlight your relevant experience and skills that align with the responsibilities outlined.
Tailor Your CV: Customise your CV to reflect your technical qualifications, such as IMI or City & Guilds certifications. Emphasise your experience with vehicle diagnostics, repairs, and customer service to showcase your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the automotive industry. Mention specific examples of how you've successfully diagnosed and repaired vehicles in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical role.
How to prepare for a job interview at Nissan Dealers
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience in detail. Highlight any specific training you've received, especially if it's relevant to Nissan vehicles. Demonstrating your knowledge of diagnostic technology and repair processes will impress the interviewers.
✨Communicate Clearly
Since good communication skills are essential for this role, practice explaining complex technical concepts in simple terms. You may be asked to describe how you would communicate a vehicle issue to a customer, so think about how to make it understandable and reassuring.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Discuss how you prioritise customer safety and satisfaction during repairs and servicing, as this aligns with the company's values.
✨Emphasise Teamwork
Being a team player is crucial in a workshop environment. Be ready to share experiences where you've collaborated with colleagues or assisted others under pressure. This will show that you can contribute positively to the team dynamic.
