At a Glance
- Tasks: Diagnose, repair, and service Nissan vehicles using cutting-edge technology.
- Company: Join a leading Nissan dealership dedicated to top-notch vehicle care.
- Benefits: Enjoy ongoing training, a supportive team, and a dynamic work environment.
- Why this job: Be part of a passionate team that values customer experience and technical excellence.
- Qualifications: Must have relevant qualifications (IMI/City & Guilds) and strong communication skills.
- Other info: Opportunity to mentor apprentices and enhance your technical skills.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
As a Nissan Dealer, we ensure that no-one is better qualified to look after our vehicles. Our Technicians are trained to manufacturer standards and have access to regular support and technical information.
Within the dealership, we utilise the latest diagnostic technology, tools, and best practice processes so you can offer our customers the very best assistance with their service or repair. You will be responsible for the diagnosis, repair, and service of the full range of Nissan vehicles.
Key Duties:
- Undertake the timely repair and servicing of customer vehicles in accordance with the brands technical standards.
- Conduct full examinations of vehicles and identify non-routine defects, or additional faults either in the workshop or during road tests.
- Undertake Electronic Vehicle Health Checks
- Undertake vehicle road testing for diagnosis and to test repairs.
- Work closely with the service team and ensuring they are kept informed of the progress of work on customer vehicles and they are fully briefed on work completed. Discuss technical issues/works with directly customers when requested.
- Provide a knowledgeable, courteous, responsive, and efficient service to all workshop customers personifying the brand.
- Obtain appropriate authorisation if additional work is required on a vehicle.
- Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilise regular training and support information provided by Nissan.
- Offer technical advice and support to workshop apprentices when requested by a Master Technician.
- Be open to try new methods of work designed to improve efficiency.
Person Requirements
- You will need to be an experienced, technician with a relevant formal qualification (IMI/City & Guilds)
- Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely.
- Passionate about the industry, and committed to the development of your technical knowledge and skills.
- Customer focused, able to keep customers experience and safety in mind throughout the service or diagnosis and repair
- Team Player assist other technicians when workshop is under pressure, and take ownership of any safety issues you identify in the workshop.
- Thorough and able to work with defined processes and guidelines.
- Quality focused with first time fix mentality.
#J-18808-Ljbffr
Technician employer: Nissan Dealers
Contact Detail:
Nissan Dealers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician
✨Tip Number 1
Familiarise yourself with Nissan's latest diagnostic technology and tools. Being knowledgeable about the specific equipment used in their workshops will give you an edge during interviews and show your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former Nissan technicians through social media platforms or professional groups. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your experience with customer service in a technical role. Since the job requires good communication skills, think of examples where you've successfully explained complex information to customers or colleagues.
✨Tip Number 4
Show your passion for the automotive industry by staying informed about the latest trends and technologies. Mentioning recent developments or innovations during your interview can demonstrate your enthusiasm and commitment to continuous learning.
We think you need these skills to ace Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, such as your IMI/City & Guilds certification. Emphasise any previous roles where you diagnosed and repaired vehicles, showcasing your technical skills.
Craft a Strong Cover Letter: In your cover letter, express your passion for the automotive industry and your commitment to continuous learning. Mention specific examples of how you've provided excellent customer service and worked effectively in a team.
Highlight Technical Competence: Clearly outline your technical abilities, including familiarity with diagnostic technology and tools. Discuss any training or support you've received that has enhanced your skills, and be prepared to explain these in detail during an interview.
Showcase Communication Skills: Since good communication is key, provide examples of how you've successfully explained technical information to customers or colleagues. This will demonstrate your ability to interact effectively within the workshop and with clients.
How to prepare for a job interview at Nissan Dealers
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience in detail. Highlight any specific training you've received, especially if it's relevant to Nissan vehicles. Demonstrating your hands-on experience with diagnostic tools and repair processes will impress the interviewers.
✨Communicate Clearly
Since good communication skills are essential for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe a past experience where you had to explain a technical issue to a customer or colleague, so have a few examples ready.
✨Demonstrate Customer Focus
Prepare to discuss how you prioritise customer satisfaction in your work. Think of examples where you went above and beyond to ensure a positive experience for customers, as this aligns with the dealership's commitment to service excellence.
✨Emphasise Teamwork
Being a team player is crucial in a workshop environment. Be ready to share instances where you collaborated with colleagues to solve problems or improve efficiency. This will show that you can contribute positively to the team dynamic.