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- Tasks: Manage and develop our e-commerce store, handling orders and customer queries.
- Company: Join Keiko Uchida, a renowned Japanese tea and ceramics store in Notting Hill.
- Benefits: Gain hands-on experience in a fast-growing company with a vibrant culture.
- Why this job: Be part of a unique brand and make an impact in the world of e-commerce.
- Qualifications: 1 year of e-commerce experience, Shopify knowledge, and Photoshop skills required.
- Other info: Opportunity to grow in a dynamic environment with a focus on Japanese culture.
The predicted salary is between 28800 - 43200 £ per year.
Keiko Uchida is one of Notting Hill’s most iconic stores, specialising in the finest Japanese teas and ceramics, and an international name for online customers. With decades of experience as a tea master, Keiko Uchida set up the Japanese tea studio in 2015, going on to create her renowned Tea Ceremony Workshops, and introducing clients to the Art of Tea and her expert knowledge of Matcha. Celebrated for its focus on Japanese culture, the business has an exceptional international customer base.
We are now looking for an energetic and experienced E-commerce Operator to join the small-scale team at the store - overseeing and driving our e-commerce business forward, managing and developing the company’s website, taking responsibility for the online orders, handling analytics and reporting, and looking after online queries. Such a multi-disciplinary role will suit someone attracted to the working environment of a fast-growing small company, and the challenge of the range of responsibilities that such a situation provides.
The key areas of responsibility are as follows:
- Managing and developing online store, using Shopify, including apps
- Registering new items, editing descriptions and notes
- Applying prices, maintaining pricing systems (eg VAT)
- Writing and editing meta descriptions / URLs
- Photography and image editing (Photoshop)
- Managing online orders
- Dispatching online orders (ordering / packing / registrations)
- Website management and development (stock monitoring, layout etc)
- Newsletter management
- Financial administration (VAT / organic certification)
- Managing Google business profile / analytics
- Providing customer support / online queries
Experience Required: The post will require at least 1 year’s e-commerce experience, gained using Shopify in a commercial environment, and fluency in Photoshop / Canva / Illustrator. We are looking for someone with a real knowledge of how to run an online store, confident with order processes and the ecosystem, including analytics and financial reporting. Website management skills will be second nature and good photography skills a valuable asset. If you have international shipment expertise, all the better.
For the right person it’s a first-class opportunity, taking on a wealth of responsibilities in a fast-growing company that’s one of the most successful – and delightful – cultural icons in Notting Hill. The package is dependent on experience. Working hours 9.00 to 6.00 (1 hour break) working in-store.
To apply, please send us your CV to - office@nishura.com - accompanied by a short film (MP4 up to 60 seconds) telling us something about yourself and what you have to offer.
Keiko Uchida
120 Talbot Road
London W11 1JR
keikouchida.com
E-commerce Operator in London employer: NISHURA LIMITED
Contact Detail:
NISHURA LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Operator in London
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Keiko Uchida's website and social media. Understand their products, values, and what makes them unique in the e-commerce space. This will help you tailor your answers and show genuine interest.
✨Tip Number 2
Show off your skills! If you’ve got experience with Shopify, Photoshop, or managing online orders, be ready to discuss specific examples. Maybe even bring a portfolio of your work to showcase your photography or website management skills. We love seeing what you can do!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to e-commerce operations. Think about how you’d handle online queries or manage stock levels. The more you rehearse, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm. It’s a great way to keep your name fresh in their minds as they make their decision.
We think you need these skills to ace E-commerce Operator in London
Some tips for your application 🫡
Show Your Passion for E-commerce: When you're writing your application, let us see your enthusiasm for e-commerce! Share your experiences and what excites you about managing online stores. We love to see candidates who are genuinely interested in the field.
Tailor Your CV to the Role: Make sure your CV highlights relevant experience, especially with Shopify and any e-commerce roles you've had. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Get Creative with Your Short Film: Your short film is a chance to show us your personality! Keep it engaging and informative, and don’t forget to mention why you’re a great fit for the E-commerce Operator role. We’re looking for creativity, so have fun with it!
Apply Through Our Website: While you can send your CV and film via email, we encourage you to check out our website for more details on the application process. It’s a great way to get a feel for our brand and what we value at Keiko Uchida!
How to prepare for a job interview at NISHURA LIMITED
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around Shopify. Be ready to discuss how you've managed online stores in the past, including any specific challenges you've faced and how you overcame them.
✨Show Off Your Creative Side
Since this role involves photography and image editing, bring examples of your work. Whether it's product photos or website layouts, showcasing your creativity will help you stand out. Don't forget to mention any tools you're proficient in, like Photoshop or Canva!
✨Understand the Brand
Do a bit of homework on Keiko Uchida and their unique offerings. Familiarise yourself with Japanese tea culture and the brand's ethos. This will not only impress them but also help you tailor your answers to align with their values.
✨Prepare for Practical Questions
Expect questions that test your problem-solving skills, especially around order management and customer support. Think of scenarios where you've had to handle difficult situations and be ready to explain your thought process and solutions.
