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- Tasks: Manage and develop our e-commerce store, handling orders and customer queries.
- Company: Join Keiko Uchida, a renowned Japanese tea and ceramics store in Notting Hill.
- Benefits: Gain hands-on experience in a fast-growing company with a vibrant culture.
- Why this job: Be part of a unique brand and make an impact in the world of e-commerce.
- Qualifications: 1 year of e-commerce experience, Shopify knowledge, and Photoshop skills required.
- Other info: Opportunity for growth in a dynamic environment with a focus on Japanese culture.
The predicted salary is between 28800 - 43200 £ per year.
Keiko Uchida is one of Notting Hill’s most iconic stores, specialising in the finest Japanese teas and ceramics, and an international name for online customers. With decades of experience as a tea master, Keiko Uchida set up the Japanese tea studio in 2015, going on to create her renowned Tea Ceremony Workshops, and introducing clients to the Art of Tea and her expert knowledge of Matcha. Celebrated for its focus on Japanese culture, the business has an exceptional international customer base.
We are now looking for an energetic and experienced E-commerce Operator to join the small-scale team at the store - overseeing and driving our e-commerce business forward, managing and developing the company’s website, taking responsibility for the online orders, handling analytics and reporting, and looking after online queries. Such a multi-disciplinary role will suit someone attracted to the working environment of a fast-growing small company, and the challenge of the range of responsibilities that such a situation provides.
The key areas of responsibility are as follows:
- Managing and developing online store, using Shopify, including apps
- Registering new items, editing descriptions and notes
- Applying prices, maintaining pricing systems (eg VAT)
- Writing and editing meta descriptions / URLs
- Photography and image editing (Photoshop)
- Managing online orders
- Dispatching online orders (ordering / packing / registrations)
- Website management and development (stock monitoring, layout etc)
- Newsletter management
- Financial administration (VAT / organic certification)
- Managing Google business profile / analytics
- Providing customer support / online queries
Experience Required: The post will require at least 1 year’s e-commerce experience, gained using Shopify in a commercial environment, and fluency in Photoshop / Canva / Illustrator. We are looking for someone with a real knowledge of how to run an online store, confident with order processes and the ecosystem, including analytics and financial reporting. Website management skills will be second nature and good photography skills a valuable asset. If you have international shipment expertise, all the better.
For the right person it’s a first-class opportunity, taking on a wealth of responsibilities in a fast-growing company that’s one of the most successful – and delightful – cultural icons in Notting Hill. The package is dependent on experience. Working hours 9.00 to 6.00 (1 hour break) working in-store.
To apply, please send us your CV to - office@nishura.com - accompanied by a short film (MP4 up to 60 seconds) telling us something about yourself and what you have to offer.
Keiko Uchida
120 Talbot Road
London W11 1JR
keikouchida.com
E-commerce Operator employer: NISHURA LIMITED
Contact Detail:
NISHURA LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Operator
✨Tip Number 1
Get to know the company inside out! Research Keiko Uchida's values, products, and culture. This way, when you get that interview, you can show us you're genuinely interested and ready to contribute to our e-commerce journey.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral. We love seeing candidates who come recommended!
✨Tip Number 3
Show off your skills! If you’ve got experience with Shopify, Photoshop, or any relevant tools, create a mini portfolio. Share it during your interview to demonstrate what you can bring to the table. We want to see your creativity in action!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds. Plus, we appreciate a candidate who knows how to communicate effectively!
We think you need these skills to ace E-commerce Operator
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your e-commerce experience, especially with Shopify, and don’t forget to showcase your skills in photography and website management. Tailor it to reflect how you can drive our online business forward.
Show Your Personality in the Video: We want to see the real you! In your short film, let your passion for e-commerce shine through. Share what excites you about the role and how your unique skills can contribute to our team. Keep it engaging and authentic!
Be Specific About Your Experience: When detailing your past roles, be specific about your responsibilities and achievements. Mention any analytics or financial reporting you've handled, as well as your experience with customer support. We love numbers and results!
Apply Through Our Website: While you can send your application via email, we encourage you to check out our website for more details. It’s a great way to get a feel for our brand and what we’re all about before you hit send!
How to prepare for a job interview at NISHURA LIMITED
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around Shopify. Be ready to discuss how you've managed online stores in the past and any specific challenges you've faced. This will show that you’re not just familiar with the platform but can also navigate its complexities.
✨Show Off Your Creative Side
Since the role involves photography and image editing, bring a portfolio or examples of your work. Whether it’s product photos or website layouts, showcasing your creativity will help you stand out. Don’t forget to mention any tools you’ve used like Photoshop or Canva!
✨Be Data Savvy
The job requires handling analytics and financial reporting, so be prepared to talk numbers. Familiarise yourself with Google Analytics and any other reporting tools you’ve used. Being able to interpret data and make informed decisions will impress them.
✨Prepare for Customer Queries
Customer support is key in this role, so think about how you would handle common online queries. Prepare some examples of how you've resolved customer issues in the past. This shows you’re proactive and understand the importance of customer satisfaction.
