Founded in 2012 by Mert Güzel and Murat Katran, NISHANE is the first niche perfume house born in Istanbul. Inspired by the city’s rich cultural heritage and artistic spirit, NISHANE has grown into a globally recognised luxury fragrance house, present in over 120 countries.
Known for its distinctive Extrait de Parfum creations, NISHANE combines exceptional craftsmanship, creativity and storytelling to create fragrances that inspire emotions, memories and self-expression.
With iconic fragrances such as Hacivat, Ani and Hundred Silent Ways, NISHANE continues to redefine modern perfumery by bringing together heritage, innovation and a passion for the art of fragrance.
Job Description
NISHANE is looking for a passionate and experienced full time Sales Consultant to join our team at Selfridges, Oxford Street.
As a NISHANE Sales Consultant, you will be a key ambassador for the brand, responsible for delivering an exceptional luxury customer experience while achieving sales targets and building long-term relationships with clients.
You will introduce customers to the world of NISHANE, sharing the stories and inspiration behind our fragrances and helping each client discover the scent that best reflects their personality and preferences.
Key Responsibilities
- Deliver exceptional customer service and create a memorable luxury shopping experience.
- Act as a passionate ambassador for NISHANE and represent the brand to the highest standard.
- Drive sales and consistently work towards achieving and exceeding individual targets.
- Build strong relationships with new and existing customers through clienteling and follow-up.
- Demonstrate excellent knowledge of the NISHANE fragrance collection, ingredients, stories and new launches.
- Conduct fragrance consultations and confidently recommend products based on customers’ needs and preferences.
- Introduce customers to the wider NISHANE collection and maximise sales opportunities.
- Maintain excellent standards of counter presentation, visual merchandising and stock management.
- Work closely with the Selfridges team and NISHANE management to maximise commercial opportunities.
- Participate in brand events, launches and promotional activities when required.
The Ideal Candidate
- Previous experience in luxury retail, fragrance, beauty or premium customer service is preferred.
- A genuine passion for fragrance, luxury and customer experience.
- Confident, enthusiastic and engaging personality.
- Excellent communication and interpersonal skills.
- Strong sales and commercial awareness.
- Ability to build genuine relationships with customers.
- Self motivated, proactive and target driven.
- Professional appearance with excellent attention to detail.
- Reliable and flexible, with the ability to work independently and as part of a team.
- Available to work weekends as part of the 40 hours weekly schedule.
Fragrance experience is desirable, but we are also open to candidates with strong luxury retail or premium customer service experience who have a genuine passion for fragrance and are eager to learn.
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Sales Consultant employer: NISHANE
NISHANE offers an exceptional work environment at the iconic Selfridges on Oxford Street, where employees are empowered to embody the essence of luxury and creativity. With a strong focus on employee development, our team enjoys ongoing training and growth opportunities, fostering a culture of excellence and collaboration. Join us to be part of a brand that values passion for fragrance and provides a unique platform for building meaningful client relationships in a vibrant retail setting.
