At a Glance
- Tasks: Support sales by managing relationships and providing exceptional service to distributors.
- Company: Join a market-leading business with a supportive and lively team culture.
- Benefits: Starting salary of £27,747, hybrid working, and career development opportunities.
- Other info: Enjoy a modern office environment with a focus on personal growth and teamwork.
- Why this job: Be part of a dynamic team and make a real impact in the sales support role.
- Qualifications: Sales and customer service experience, strong communication, and administration skills.
The predicted salary is between 27747 - 27747 £ per year.
We are currently recruiting for a Uropa Sales Support Executive.
Starting Salary - £27,747
Working Monday – Friday 8:15am – 5pm or 8am - 4:45pm. Hybrid working available after settling in period.
In order to ensure full support for the company’s growth, we are looking to recruit an additional Sales Support Executive for our Uropa division dealing with the Wholesale Department. The successful candidate will be responsible for managing existing relationships with our network of catering equipment distributors, providing exceptional service, and ensuring we are easy to do business with.
You will have a 2-week induction to ensure you are fully familiar with our key systems and processes, and you will then be gradually introduced to the different aspects of the role, at a pace that suits you. You will join a team of just under 30 colleagues, so there will be plenty of support and a lively atmosphere that will help nurture your development as you learn the skills of the job from your peers, your buddy, and your line manager.
This is a great role for a Sales Support Executive who is looking to work for a market-leading business that can offer a great range of career paths. We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. We therefore fully support a hybrid working model after a period of training, this would be 2 days a week working from home and 3 days a week at our modern open plan office in Avonmouth, Bristol.
About You
We are looking for someone who enjoys talking to customers and building relationships. You will ideally come from a sales and customer service background. You will need to be confident with making outbound calls to customers, suppliers, and internal colleagues. This role requires strong administration experience as you will be working in a shared mailbox to respond to customer queries, processing orders, quotes, and product sourcing.
Key Accountabilities
- To be the support network for all stakeholders, answering inbound calls where this is not possible, agree call backs to customers until resolutions are achieved.
- Work collaboratively with clear and concise communication with our Internal Sales Team, External Sales Team, and the Wider Business Network, to drive revenue and provide market-leading customer experience.
- Achieve revenue and margin targets for our customer base, using control frameworks.
Uropa Sales Support Executives employer: Nisbets
Contact Detail:
Nisbets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Uropa Sales Support Executives
✨Tip Number 1
Get to know the company inside out! Research Uropa and its values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of talking to customers and colleagues, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at Uropa!
We think you need these skills to ace Uropa Sales Support Executives
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Uropa Sales Support Executive role. Highlight your sales and customer service experience, and don’t forget to mention any relevant skills that match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re excited about joining our team. Make it clear how you can contribute to our growth and support our customers.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to communicate clearly and effectively. Use concise language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nisbets
✨Know Your Stuff
Before the interview, make sure you understand the Uropa division and its role in the wholesale department. Familiarise yourself with the company’s products and services, as well as their customer base. This will help you demonstrate your interest and knowledge during the conversation.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully built relationships or resolved customer issues. This will show that you can communicate effectively with both customers and colleagues.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to handle a customer query or process an order. Practising these scenarios beforehand can help you feel more confident and showcase your problem-solving skills in real-time.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training process, and hybrid working model. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values and work style.