At a Glance
- Tasks: Supervise transport operations and ensure timely delivery of customer orders.
- Company: Join Nisbets Limited, a leader in the transport and logistics sector.
- Benefits: Enjoy a competitive salary, hybrid working options, and career development opportunities.
- Other info: Fast-paced environment with opportunities for continuous improvement and growth.
- Why this job: Be a key player in enhancing service delivery and operational efficiency.
- Qualifications: Experience in transport or logistics and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Nisbets Limited are currently recruiting for a Transport & Carrier Supervisor to join our Operations team, supporting the efficient running of our transport network and ensuring high levels of service delivery to our customers. As a Transport & Carrier Supervisor at Nisbets, you will play a key role in overseeing daily outbound transport operations and managing relationships with third-party carriers. You will support the delivery of a cost-effective, high-performing transport operation, ensuring that customer orders are dispatched and delivered in line with our service commitments. This is a fast-paced and operationally focused role where you will work closely with internal teams and external partners to drive performance, monitor key metrics, and resolve operational challenges. You will be instrumental in maintaining service standards, improving carrier performance, and identifying opportunities for efficiency and cost savings. This role will be based at our Fourth Way office in Avonmouth, with flexibility to work from home as part of a hybrid working pattern following a period of training.
Key Accountabilities
- Supervise the day-to-day execution of outbound transport operations across the network
- Ensure timely dispatch and delivery of customer orders, meeting OTIF (On Time In Full) targets
- Coordinate closely with warehouse teams to align picking, loading, and dispatch priorities
- Oversee the daily activities of site-based shunt drivers, ensuring safe and efficient yard operations
- Monitor carrier performance against key KPIs including service, cost, compliance, and claims
- Support carrier performance reviews and contribute to improvement plans
- Escalate performance issues where required and support resolution of service challenges
- Produce accurate daily transport performance reports and KPI dashboards
- Analyse transport costs and identify opportunities for improved efficiency and savings
- Track and report on key metrics such as OTIF, cost per delivery, delivery lead times, and service failures
- Support delivery-related escalations and proactively identify root causes of issues
- Ensure operations align with the Nisbets customer promise and service expectations
- Maintain accurate transport documentation and support audit requirements
Capabilities, Skills and Experience Required
- Proven experience in transport, logistics, or distribution operations
- Experience managing third-party carriers within a fast-paced environment
- Experience of managing transport fleet operations would be beneficial
- Strong operational planning experience, ideally within transport or yard management
- Excellent analytical skills with the ability to produce and interpret performance reports
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- A continuous improvement mindset with a proactive, solution-focused approach
- Strong sense of ownership with the confidence to challenge and influence where needed
Transport & Carrier Supervisor employer: Nisbets
Nisbets Limited is an exceptional employer, offering a dynamic work environment in Avonmouth where employees can thrive in their roles. With a strong focus on employee growth and development, we provide opportunities for continuous improvement and career advancement, all while fostering a collaborative culture that values teamwork and innovation. Our hybrid working model allows for flexibility, ensuring a healthy work-life balance as you contribute to our mission of delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Transport & Carrier Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nisbets and their operations. Understand their values and how they manage their transport network. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your STAR technique for answering competency questions. Think of specific examples from your past experience that demonstrate your skills in managing transport operations and improving performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Nisbets team.
We think you need these skills to ace Transport & Carrier Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport & Carrier Supervisor role. Highlight your experience in transport, logistics, and managing third-party carriers. We want to see how your skills align with what Nisbets is looking for!
Showcase Your Achievements:When writing your application, don’t just list your duties; showcase your achievements! Use specific examples of how you've improved efficiency or resolved operational challenges in previous roles. This will help us see your impact.
Be Clear and Concise:Keep your application clear and concise. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage multiple priorities, so show us you can communicate effectively!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at Nisbets
✨Know Your Transport Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to transport operations, such as OTIF and cost per delivery. Being able to discuss these metrics confidently will show that you understand the core of the role and can contribute to improving performance.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the past. Whether it’s resolving service failures or improving carrier performance, having specific instances ready will demonstrate your proactive, solution-focused mindset.
✨Communicate Effectively
Since this role involves managing relationships with third-party carriers and internal teams, practice articulating your thoughts clearly. Use examples that highlight your strong communication skills and stakeholder management experience.
✨Emphasise Continuous Improvement
Be ready to discuss how you've identified opportunities for efficiency and cost savings in previous roles. This shows that you have a continuous improvement mindset, which is crucial for a Transport & Carrier Supervisor at Nisbets.
