At a Glance
- Tasks: Supervise transport operations and ensure timely delivery of customer orders.
- Company: Join Nisbets Limited, a leader in the transport and logistics sector.
- Benefits: Enjoy a competitive salary, hybrid working options, and career development opportunities.
- Other info: Fast-paced environment with opportunities for continuous improvement and growth.
- Why this job: Be a key player in enhancing service delivery and operational efficiency.
- Qualifications: Experience in transport or logistics and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Nisbets Limited are currently recruiting for a Transport & Carrier Supervisor to join our Operations team, supporting the efficient running of our transport network and ensuring high levels of service delivery to our customers. As a Transport & Carrier Supervisor at Nisbets, you will play a key role in overseeing daily outbound transport operations and managing relationships with third-party carriers. You will support the delivery of a cost-effective, high-performing transport operation, ensuring that customer orders are dispatched and delivered in line with our service commitments. This is a fast-paced and operationally focused role where you will work closely with internal teams and external partners to drive performance, monitor key metrics, and resolve operational challenges. You will be instrumental in maintaining service standards, improving carrier performance, and identifying opportunities for efficiency and cost savings. This role will be based at our Fourth Way office in Avonmouth, with flexibility to work from home as part of a hybrid working pattern following a period of training.
Key Accountabilities
- Supervise the day-to-day execution of outbound transport operations across the network
- Ensure timely dispatch and delivery of customer orders, meeting OTIF (On Time In Full) targets
- Coordinate closely with warehouse teams to align picking, loading, and dispatch priorities
- Oversee the daily activities of site-based shunt drivers, ensuring safe and efficient yard operations
- Monitor carrier performance against key KPIs including service, cost, compliance, and claims
- Support carrier performance reviews and contribute to improvement plans
- Escalate performance issues where required and support resolution of service challenges
- Produce accurate daily transport performance reports and KPI dashboards
- Analyse transport costs and identify opportunities for improved efficiency and savings
- Track and report on key metrics such as OTIF, cost per delivery, delivery lead times, and service failures
- Support delivery-related escalations and proactively identify root causes of issues
- Ensure operations align with the Nisbets customer promise and service expectations
- Maintain accurate transport documentation and support audit requirements
Capabilities, Skills and Experience Required
- Proven experience in transport, logistics, or distribution operations
- Experience managing third-party carriers within a fast-paced environment
- Experience of managing transport fleet operations would be beneficial
- Strong operational planning experience, ideally within transport or yard management
- Excellent analytical skills with the ability to produce and interpret performance reports
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- A continuous improvement mindset with a proactive, solution-focused approach
- Strong sense of ownership with the confidence to challenge and influence where needed
Transport and Carrier Supervisor employer: Nisbets
Nisbets Limited is an exceptional employer that values its employees by fostering a dynamic and supportive work culture in Avonmouth. As a Transport & Carrier Supervisor, you will benefit from a hybrid working model, opportunities for professional growth, and the chance to make a tangible impact on our transport operations while collaborating with dedicated teams. Our commitment to employee development and a focus on efficiency ensures that you will thrive in a fast-paced environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Transport and Carrier Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nisbets and their operations. Understand their transport network and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to improve transport operations in the past. Bring examples of how you’ve monitored KPIs and driven performance improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Transport and Carrier Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport and Carrier Supervisor role. Highlight your experience in transport, logistics, or distribution operations, and don’t forget to mention any work with third-party carriers. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Nisbets. Share specific examples of how you've improved transport operations or managed relationships with carriers. We love a good story that showcases your skills!
Show Off Your Analytical Skills:Since this role involves monitoring key metrics and producing performance reports, make sure to highlight your analytical skills in your application. We want to know how you’ve used data to drive improvements in past roles. Numbers tell a story, so let yours speak for you!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Nisbets
✨Know Your Transport Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to transport operations, such as OTIF and cost per delivery. Being able to discuss these metrics confidently will show that you understand the role's demands and can contribute to improving performance.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed third-party carriers or improved operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've faced operational challenges in transport or logistics. Be ready to discuss how you identified root causes and implemented solutions, showcasing your proactive and solution-focused mindset.
✨Engage with Stakeholders
Since this role involves working closely with internal teams and external partners, prepare to discuss how you've effectively communicated and managed relationships in previous positions. Highlight your strong communication skills and ability to influence others positively.
