Retail Sales Advisor

Retail Sales Advisor

Leicester Full-Time No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and help achieve store sales targets.
  • Company: Join a global success story with over 40 years of experience in retail.
  • Benefits: Enjoy competitive pay, bonuses, discounts, and 20 days holiday plus more!
  • Why this job: Be part of a supportive team with great career growth opportunities and a fun work culture.
  • Qualifications: No specific qualifications required; just bring your passion for customer service!
  • Other info: This is a 12-month fixed-term contract for 30 hours a week.

Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.

We are looking for a Retail Sales Advisor 30 hours a week, across 5 days , this role is a 12 months fixed term contract.

What will I be doing as a Retail Sales Advisor?

  • Delivers first-class customer service in line with Nisbets expectations, ensuring all customer\’s needs are met and customer\’s repeatedly return.
  • Take ownership of contributing to store sales targets and KPIs including Revenue, Margin, Conversion, Footfall, Quotes and ATV to maximize profitability of the store.
  • Contribute to the store outreach plan, with the use of your own local knowledge, which may include but is not limited to, outbound sales calls, visiting customers and participate in meetings and events in store.
  • Partake in general shop floor duties, including stock replenishment and processing deliveries.
  • Ensure Visual Merchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs.
  • Accurately complete stock auditing tasks in line with managers guidance
  • Process customer payment transactions whilst adhering to policy.
  • Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager.
  • Uphold great standards of Cleaning in areas of shop floor, back areas, windows, fitting rooms to create a healthy environment for customers and colleagues
  • Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution.
  • Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store.
  • Proactively ask questions to ensure comprehension of all working practices and procedures,
  • What can I expect working a Retail Sales Advisor at Nisbets?

  • Competitive hourly rate £11.70 and a benefit package.
  • Performance related bonus paid quarterly onto your annual salary (pro rata for part time)
  • 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
  • Christmas Gift Payment
  • Ongoing training and support, in store and through our learning management platform
  • Excellent Opportunities for Career development, in Retail or the wider business
  • Access to hundreds of high street discounts
  • Staff Discount applicable to all products and up 60% on own brand products
  • Employee Assist programme with access to 24-hour counselling
  • Retail Sales Advisor employer: Nisbets

    Nisbets is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive hourly rate of £11.70 along with a comprehensive benefits package, including performance-related bonuses and generous holiday allowances. With a strong commitment to internal promotions and ongoing training, Nisbets fosters a supportive work culture that encourages career development, making it an ideal place for those seeking meaningful and rewarding employment in retail.
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    Contact Detail:

    Nisbets Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Sales Advisor

    ✨Tip Number 1

    Familiarise yourself with the company’s values and customer service expectations. Understanding what Nisbets stands for will help you align your responses during any interviews or conversations with hiring managers.

    ✨Tip Number 2

    Showcase your local knowledge during the application process. Mentioning specific outreach strategies or community connections can demonstrate your initiative and understanding of the role's requirements.

    ✨Tip Number 3

    Prepare to discuss your experience with sales targets and KPIs. Be ready to share examples of how you've contributed to sales performance in previous roles, as this will highlight your ability to meet the expectations of a Retail Sales Advisor.

    ✨Tip Number 4

    Practice your customer service skills before the interview. Role-playing common retail scenarios can help you articulate how you would handle various customer interactions, showcasing your readiness for the position.

    We think you need these skills to ace Retail Sales Advisor

    Customer Service Skills
    Sales Skills
    Communication Skills
    Teamwork
    Attention to Detail
    Time Management
    Problem-Solving Skills
    Visual Merchandising
    Cash Handling
    Health and Safety Awareness
    Adaptability
    Local Market Knowledge
    Stock Management
    Proactive Approach

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.

    Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer service.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have contributed to sales performance or provided exceptional customer service in previous roles.

    Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.

    How to prepare for a job interview at Nisbets

    ✨Show Your Passion for Customer Service

    As a Retail Sales Advisor, delivering first-class customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to excellent service.

    ✨Know the Company and Its Values

    Research Nisbets and understand their mission and values. Being able to articulate why you want to work for them and how you align with their goals will impress the interviewers and show that you're genuinely interested.

    ✨Prepare for KPI Discussions

    Familiarise yourself with key performance indicators relevant to retail, such as sales targets and customer footfall. Be ready to discuss how you can contribute to these metrics and share any past experiences where you've successfully met or exceeded targets.

    ✨Ask Insightful Questions

    Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and willingness to engage with the company.

    Retail Sales Advisor
    Nisbets
    Location: Leicester
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