Retail Sales Advisor

Retail Sales Advisor

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Engage customers, drive sales, and maintain store standards while delivering top-notch service.
  • Company: Join a global retail success story with over 40 years of experience and a commitment to career growth.
  • Benefits: Enjoy competitive pay, performance bonuses, generous holiday, staff discounts, and ongoing training.
  • Why this job: Be part of a supportive team that values your growth and offers exciting career development opportunities.
  • Qualifications: No specific qualifications required; just bring your passion for customer service and teamwork.
  • Other info: Flexible 20-hour work week, Monday to Friday, with potential for internal promotions.

Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.

We are looking for a Retail Sales Advisor 20 hours a week, Monday-Friday need to be flexible

What will I be doing as a Retail Sales Advisor?

  • Delivers first-class customer service in line with Nisbets expectations, ensuring all customer\’s needs are met and customer\’s repeatedly return.
  • Take ownership of contributing to store sales targets and KPIs including Revenue, Margin, Conversion, Footfall, Quotes and ATV to maximize profitability of the store.
  • Contribute to the store outreach plan, with the use of your own local knowledge, which may include but is not limited to, outbound sales calls, visiting customers and participate in meetings and events in store.
  • Partake in general shop floor duties, including stock replenishment and processing deliveries.
  • Ensure Visual Merchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs.
  • Accurately complete stock auditing tasks in line with managers guidance
  • Process customer payment transactions whilst adhering to policy.
  • Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager.
  • Uphold great standards of Cleaning in areas of shop floor, back areas, windows, fitting rooms to create a healthy environment for customers and colleagues
  • Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution.
  • Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store.
  • Proactively ask questions to ensure comprehension of all working practices and procedures,
  • What can I expect working a Retail Sales Advisor at Nisbets?

  • Competitive hourly rate £11.70 and a benefit package.
  • Performance related bonus paid quarterly onto your annual salary (pro rata for part time)
  • 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
  • Christmas Gift Payment
  • Ongoing training and support, in store and through our learning management platform
  • Excellent Opportunities for Career development, in Retail or the wider business
  • Access to hundreds of high street discounts
  • Staff Discount applicable to all products and up 60% on own brand products
  • Employee Assist programme with access to 24-hour counselling
  • Retail Sales Advisor employer: Nisbets

    Nisbets is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive hourly rate of £11.70 along with a comprehensive benefits package, including performance-related bonuses and generous holiday allowances. With over 40 years of experience in the retail sector, Nisbets fosters a supportive work culture that encourages internal promotions and provides ongoing training, making it an ideal place for those seeking meaningful career development in a dynamic environment.
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    Contact Detail:

    Nisbets Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Sales Advisor

    ✨Tip Number 1

    Familiarise yourself with the company’s values and customer service expectations. Understanding what Nisbets stands for will help you align your approach during interviews and demonstrate your commitment to their standards.

    ✨Tip Number 2

    Showcase your local knowledge during the interview. Since the role involves contributing to the store outreach plan, being able to discuss local customer preferences and potential sales strategies can set you apart from other candidates.

    ✨Tip Number 3

    Prepare examples of how you've successfully met sales targets or KPIs in previous roles. This will illustrate your ability to contribute to the store's performance and show that you're results-driven.

    ✨Tip Number 4

    Demonstrate your passion for retail and customer service during your interactions. Employers love candidates who are enthusiastic about the role and can convey a genuine interest in helping customers.

    We think you need these skills to ace Retail Sales Advisor

    Customer Service Skills
    Sales Skills
    Communication Skills
    Attention to Detail
    Teamwork
    Time Management
    Problem-Solving Skills
    Visual Merchandising
    Flexibility
    Knowledge of Retail Policies
    Health and Safety Awareness
    Local Market Knowledge
    Stock Management
    Proactive Approach

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer service.

    Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have contributed to sales performance or provided exceptional customer service in previous roles. Make sure to convey your passion for retail and your understanding of the company's values.

    Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

    How to prepare for a job interview at Nisbets

    ✨Show Your Passion for Customer Service

    As a Retail Sales Advisor, delivering first-class customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to meeting customer needs and encouraging repeat visits.

    ✨Know the Company and Its Values

    Research Nisbets and understand their mission and values. Highlight how your personal values align with theirs during the interview. This shows that you're not just looking for any job, but that you genuinely want to be part of their team.

    ✨Prepare for KPI Discussions

    Familiarise yourself with key performance indicators relevant to retail, such as Revenue, Margin, and Conversion rates. Be ready to discuss how you can contribute to these metrics and share any past experiences where you've successfully met or exceeded sales targets.

    ✨Ask Insightful Questions

    Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the store's outreach plan or how they support career development. Asking questions shows your interest in the role and helps you assess if it's the right fit for you.

    Retail Sales Advisor
    Nisbets
    Location: Cardiff
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