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- Tasks: Deliver top-notch customer service and help achieve store sales targets.
- Company: Join a global retail success story with over 40 years of experience.
- Benefits: Earn £11.70 per hour, enjoy bonuses, discounts, and 20 days holiday.
- Why this job: Be part of a supportive team with great career growth opportunities.
- Qualifications: Passion for customer service and a drive to meet sales goals.
- Other info: Flexible hours across 5 days, including weekends and bank holidays.
Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions. You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.
We are looking for a Retail Sales Advisor 30 hours a week, across 5 days including weekends and bank holidays.
What will I be doing as a Retail Sales Advisor?
- Delivers first-class customer service in line with Nisbets expectations, ensuring all customer's needs are met and customer's repeatedly return.
- Take ownership of contributing to store sales targets and KPIs including Revenue, Margin, Conversion, Footfall, Quotes and ATV to maximize profitability of the store.
- Contribute to the store outreach plan, with the use of your own local knowledge, which may include but is not limited to, outbound sales calls, visiting customers and participate in meetings and events in store.
- Partake in general shop floor duties, including stock replenishment and processing deliveries.
- Ensure Visual Merchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs.
- Accurately complete stock auditing tasks in line with managers guidance.
- Process customer payment transactions whilst adhering to policy.
- Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager.
- Uphold great standards of cleaning in areas of shop floor, back areas, windows, fitting rooms to create a healthy environment for customers and colleagues.
- Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution.
- Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store.
- Proactively ask questions to ensure comprehension of all working practices and procedures.
What can I expect working as a Retail Sales Advisor at Nisbets?
- Competitive Hourly rate £11.70 and a benefit package.
- Performance related bonus paid quarterly onto your annual salary (pro rata for part time).
- 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
- Christmas Gift Payment.
- Ongoing training and support, in store and through our learning management platform.
- Excellent Opportunities for Career development, in Retail or the wider business.
- Access to hundreds of high street discounts.
- Staff Discount applicable to all products and up 60% on own brand products.
- Employee Assist programme with access to 24-hour counselling.
Retail Sales Advisor employer: Nisbets
Contact Detail:
Nisbets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and presentable when you go for your interview. It shows you take the opportunity seriously and understand the importance of a well-presented environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you're genuinely excited about the role and how you can contribute to our store's success.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Retail Sales Advisor position. We love seeing how your past roles have prepared you for this opportunity!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nisbets
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent achievements. Understanding their journey and what makes them a global success story will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, delivering first-class customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for customer satisfaction and your ability to handle difficult situations effectively.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with key performance indicators (KPIs) relevant to retail sales, such as revenue and conversion rates. Be prepared to discuss how you’ve contributed to sales targets in previous roles or how you would approach achieving them in this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's outreach plans or how they support career development. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
