Retail Sales Advisor

Retail Sales Advisor

London Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Retail Sales Advisor, delivering top-notch customer service and driving store sales.
  • Company: Be part of a global success story with over 40 years of experience in retail.
  • Benefits: Enjoy competitive pay, performance bonuses, generous holiday, and staff discounts up to 60%.
  • Why this job: Gain valuable experience, enjoy a supportive culture, and unlock career growth opportunities.
  • Qualifications: No specific qualifications required; just bring your passion for customer service and teamwork.
  • Other info: Flexible 16-hour work week with some weekend shifts; perfect for students!

Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.

We are looking for a Retail Sales Advisor 16 hours a week, across 5 days , there will be some weekend and bank holiday working.

What will I be doing as a Retail Sales Advisor?

  • Delivers first-class customer service in line with Nisbets expectations, ensuring all customer\’s needs are met and customer\’s repeatedly return.
  • Take ownership of contributing to store sales targets and KPIs including Revenue, Margin, Conversion, Footfall, Quotes and ATV to maximize profitability of the store.
  • Contribute to the store outreach plan, with the use of your own local knowledge, which may include but is not limited to, outbound sales calls, visiting customers and participate in meetings and events in store.
  • Partake in general shop floor duties, including stock replenishment and processing deliveries.
  • Ensure Visual Merchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs.
  • Accurately complete stock auditing tasks in line with managers guidance
  • Process customer payment transactions whilst adhering to policy.
  • Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager.
  • Uphold great standards of Cleaning in areas of shop floor, back areas, windows, fitting rooms to create a healthy environment for customers and colleagues
  • Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution.
  • Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store.
  • Proactively ask questions to ensure comprehension of all working practices and procedures,
  • What can I expect working a Retail Sales Advisor at Nisbets?

  • Competitive hourly rate £12.63 and a benefit package.
  • Performance related bonus paid quarterly onto your annual salary (pro rata for part time)
  • 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
  • Christmas Gift Payment
  • Ongoing training and support, in store and through our learning management platform
  • Excellent Opportunities for Career development, in Retail or the wider business
  • Access to hundreds of high street discounts
  • Staff Discount applicable to all products and up 60% on own brand products
  • Employee Assist programme with access to 24-hour counselling
  • Retail Sales Advisor employer: Nisbets

    Nisbets is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive hourly rate of £12.63 along with a comprehensive benefits package, including performance-related bonuses and generous holiday allowances. With a strong commitment to internal promotions and ongoing training, Nisbets fosters a supportive work culture where colleagues can thrive and develop their careers in a dynamic retail environment.
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    Contact Detail:

    Nisbets Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Sales Advisor

    ✨Tip Number 1

    Familiarise yourself with the company's values and customer service expectations. This will help you demonstrate your alignment with their goals during any interviews or discussions.

    ✨Tip Number 2

    Showcase your local knowledge and how it can benefit the store's outreach plan. Be prepared to discuss specific ideas on how you could engage with the community and drive footfall.

    ✨Tip Number 3

    Prepare examples of how you've successfully met sales targets or KPIs in previous roles. This will illustrate your ability to contribute to the store's performance right from the start.

    ✨Tip Number 4

    Demonstrate your commitment to maintaining high standards of cleanliness and safety. Be ready to discuss how you would ensure a safe and welcoming environment for both customers and colleagues.

    We think you need these skills to ace Retail Sales Advisor

    Customer Service Skills
    Sales Techniques
    Communication Skills
    Teamwork
    Attention to Detail
    Time Management
    Problem-Solving Skills
    Visual Merchandising
    Cash Handling
    Health and Safety Awareness
    Adaptability
    Local Market Knowledge
    Stock Management
    Performance Tracking
    Interpersonal Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any achievements related to sales performance or KPIs, as these are key aspects of the Retail Sales Advisor role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the retail environment. Mention specific examples of how you've contributed to sales targets or improved customer experiences in previous roles.

    Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. These are crucial for delivering first-class customer service and handling difficult situations positively.

    Research the Company: Familiarise yourself with Nisbets and its values. Understanding their commitment to employee development and customer satisfaction will help you align your application with what they are looking for in a candidate.

    How to prepare for a job interview at Nisbets

    ✨Show Your Passion for Customer Service

    Make sure to express your enthusiasm for delivering excellent customer service. Share examples from your past experiences where you went above and beyond to meet customer needs, as this aligns perfectly with the expectations of a Retail Sales Advisor.

    ✨Know the Company and Its Values

    Research Nisbets and understand its history, values, and what makes it a global success. Being able to discuss how your personal values align with the company's will demonstrate your genuine interest in the role.

    ✨Prepare for Sales Performance Questions

    Be ready to discuss how you can contribute to store sales targets and KPIs. Think of specific strategies or ideas you could implement to drive sales and improve customer engagement, as this is a key part of the job.

    ✨Demonstrate Teamwork and Communication Skills

    Highlight your ability to work well in a team and communicate effectively. Provide examples of how you've collaborated with colleagues in the past to achieve common goals, as teamwork is essential in a retail environment.

    Retail Sales Advisor
    Nisbets
    Location: London
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