At a Glance
- Tasks: Handle customer calls, solve problems, and upsell products in a dynamic environment.
- Company: Join an award-winning contact centre with a fun and supportive culture.
- Benefits: Comprehensive training, career progression, and opportunities for internal promotions.
- Why this job: Kickstart your career with diverse paths and develop valuable skills.
- Qualifications: Good communication skills and a knack for problem-solving.
- Other info: Enjoy a vibrant workplace with plenty of growth opportunities.
The predicted salary is between 30000 - 42000 Β£ per year.
Working in the Nisbets Contact Centre is fun, fast and rewarding. As our Sales Advisor you will handle a broad range of calls from customers so the work is varied and challenging, but we give you all the training and support you need to be successful. In fact we have won various awards including Best Contact Centre of the Year - South West Region, so whatever your personal development needs are, we will ensure you reach your full potential. What that potential is you can decide, we have so many career paths that could be open to you, you may rise through the ranks from Sales Advisor to Team Leader in our Contact Centre, or move into another part of the business, say Finance, Marketing, Sales or Digital. One in 5 of our vacancies last year were filled by an internal promotion, so we really do commit to internal development.
As our Sales Advisor you just need to be a good communicator, a natural problem solver and comfortable picking up new systems and processes quickly.
What will I be doing as a Sales Advisor?
- Deal effectively & efficiently with all Sales related requests primarily via the inbound phone channel but when necessary, via QMS/e-mail/webchat & take responsibility for processing each query through to a satisfactory conclusion.
- Through great conversations offer upsell and cross sale products.
- Work closely with other areas of the business and our suppliers, maintaining & developing collaborative relationships to support our customers.
- Develop your product knowledge so you can help customers with technical queries.
- Keep informed on marketing and promotional activity.
Sales Advisor in Bristol employer: Nisbets
Contact Detail:
Nisbets Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Advisor in Bristol
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Nisbets and their products. This will not only help you answer questions better but also show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your communication skills! As a Sales Advisor, you'll need to be a great communicator. Try role-playing with a friend or family member to get comfortable handling different customer scenarios.
β¨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully resolved issues. This will demonstrate your ability to handle customer queries effectively.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Nisbets right from the start!
We think you need these skills to ace Sales Advisor in Bristol
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to inject a bit of your own style into your writing. Remember, weβre looking for good communicators, so show us how you can connect with others.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Advisor role. Highlight any relevant experience or skills that match what weβre looking for, like problem-solving and communication. This shows us youβve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing thatβs easy to read. Avoid jargon and fluff; instead, focus on delivering your message effectively. This will help us see your potential as a Sales Advisor right from the start!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way to ensure your application gets to us directly. Plus, itβs super easy to navigate, so you can focus on making your application the best it can be. We canβt wait to hear from you!
How to prepare for a job interview at Nisbets
β¨Know Your Stuff
Before the interview, make sure you brush up on your product knowledge. Familiarise yourself with the types of products Nisbets offers and any current promotions. This will not only help you answer questions confidently but also show your genuine interest in the role.
β¨Practice Your Communication Skills
As a Sales Advisor, communication is key. Practice answering common interview questions out loud, focusing on clarity and enthusiasm. You might even want to role-play with a friend to simulate the interview environment and get comfortable with handling various customer scenarios.
β¨Show Off Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully solved problems or handled difficult situations. Be ready to share these stories during the interview to demonstrate your natural problem-solving abilities, which are crucial for this role.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the training process, career progression opportunities, or how the team collaborates. This shows that you're not just interested in the job, but also in growing within the company.