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- Tasks: Support customers with inquiries and provide troubleshooting advice for kitchen equipment.
- Company: Leading supplier of kitchen equipment in Bristol with a strong reputation.
- Benefits: Competitive salary, bonuses, training opportunities, and employee benefits.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Customer service experience and excellent communication skills.
- Other info: Maternity cover contract with potential for future opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading supplier of kitchen equipment in Bristol is seeking a Customer Service Repair Advisor for a maternity cover contract. You will provide key support to customers with inquiries about machinery, ensuring excellent service.
Responsibilities include:
- Processing calls and emails
- Raising repair requests
- Offering troubleshooting advice
Ideal candidates will have customer service experience and strong communication skills. The role offers a competitive salary and various employee benefits including bonuses and training opportunities.
Customer Repair & Service Advisor (Contract) in Bristol employer: Nisbets
Contact Detail:
Nisbets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Repair & Service Advisor (Contract) in Bristol
✨Tip Number 1
Get to know the company! Research their kitchen equipment and understand their customer service ethos. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, make sure you can clearly explain how you'd handle inquiries and troubleshoot issues. Role-play with a friend or use our resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Customer Repair & Service Advisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Repair & Service Advisor (Contract) in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled inquiries and resolved issues, as this role is all about providing excellent support to our customers.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role of a Customer Repair & Service Advisor.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your background aligns with the responsibilities listed, like processing calls and emails or troubleshooting machinery. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Nisbets
✨Know Your Stuff
Before the interview, brush up on common kitchen equipment and repair processes. Familiarise yourself with the types of machinery the company supplies. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle inquiries effectively, which is crucial for this position.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. If you’re unsure about something, don’t hesitate to ask for clarification—this reflects good communication skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
